... to your website can start conversation with your helpdesk staff and sales people in one click. Key ... optional module in BigAnt Messenger Server application. 2.The web-based instant communication system is hosted on your dedicated ... control. 3.Perfectly integrate company staff daily communication and web-based communication in one solution. 4.Enable real time chat. ...

... applications in real time to the users' computers. Based on the importance and type of information, different ... - Proactive communication with users from the IT helpdesk - Mass notification or altering of single users ... and IT infrastructure (e.g. servers) - Monitoring the Web and social media channels (Google, Twitter, etc.) ...

... applications in real time to the users' computers. Based on the importance and type of information, different ... - Proactive communication with users from the IT helpdesk - Mass notification or altering of single users ... and IT infrastructure (e.g. servers) - Monitoring the Web and social media channels (Google, Twitter, etc.) ...

... has been designed from the ground up * Web Invoice is a WEB BASED Invoicing, Billing and Helpdesk solution which is designed to manage any service ... is portable and can be installed onto Most web servers. * No matter if your PC or Server is Based on Windows or Linux, It will function and ...

Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. AWRC provides lots of powerful tools for remote management and audit. With such tools ...

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent support organizations, eBLVD offers advanced administration, reporting and integration features ...

... an instant report of the status of the helpdesk, including a breakdown by Service Level, destination and ... or create mini-applications which have full access to helpdesk data. You can deploy these tools by placing ... single file into a directory on any PHP-enabled web server. By default, Cerberus Helpdesk 4.0 has the ...

Jitbit HelpDesk is a web based help desk utility ("ticket system"), created to deliver ... Easy to install, accessible from anywhere as a web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves ... submits a ticket (an "issue") to Jitbit Help-Desk web-application (using the web-interface or by sending an email ...

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage ...

... flying across the Internet. Run an IT Helpdesk: · Create a ticket in one click if ... with attachments to you via email or the Web and then allow them to view the status of those tickets online. · Assign tickets across your IT team, attach them to hardware on ...

... allows others to see your screen through their web browser. Create live screen streaming sessions for your sales or marketing presentations, web based training events, helpdesk remote support, or help Mom set up an ... help friends and family remotely. Works with every web browser on Windows, OS X, and Linux. ...

... AND VISUALIZATION: Network module monitors mail servers and Web addresses, TCP/IP and Windows services, application status and ... time, application usage, email monitoring, printout monitoring, visited web pages and network transfer. Blocking websites option. HELPDESK WITH TROUBLE TICKET DATABASE AND CHAT: The HelpDesk module (incl. trouble ticket database and administrator-user communicator) ... or to run external software. Thanks to the Web Access function, a number of administrators can have ...

... AND VISUALIZATION: Network module monitors mail servers and Web addresses, TCP/IP and Windows services, application status and ... time, application usage, email monitoring, printout monitoring, visited web pages and network transfer. Blocking websites option. HELPDESK WITH TROUBLE TICKET DATABASE AND CHAT: The HelpDesk module (incl. trouble ticket database and administrator-user communicator) ... or to run external software. Thanks to the Web Access function, a number of administrators can have ...

... can use one account on any number of web pages or different websites without any additional costs. Live Chat Features: - Multiple operators and multiple departments. - Multiple Websites. - No Software Installation Required. - Your company logo and URL. - Operator Profiles. - Chat Icon Customization. - Canned Messages. ...

iKode Helpdesk X is a free and easy to use ... support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to ...

iKode Service Desk X provide a broad range of professional fully integrated Serive Managemnt tool and offers a low cost of ownership yet comprehensive service desk, whether your want an ITIL whether you want an ITIL "Out of the Box" solution for your IT service management or simply need to map ...

... Directory passwords without having to involve highly technical helpdesk professionals. Gartner stated if a 10,000-employee company automated ... have to wait for a member of the helpdesk staff to reset their forgotten or lost password. It raises helpdesk efficiency, the staff now has more time to ... users. 2. Supports Password Reset/Unlock account/Change Password through web without the help desk. 3. Reduce critical password ...

... Directory passwords without having to involve highly technical helpdesk professionals. Gartner stated if a 10,000-employee company automated ... have to wait for a member of the helpdesk staff to reset their forgotten or lost password. It raises helpdesk efficiency, the staff now has more time to ... users. 2. Supports Password Reset/Unlock account/Change Password through web without the help desk. 3. Reduce critical password ...

Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive ... Directory, CSV, and database importers. The included Web Client allows users to easily submit and track ... while maintaining ease-of-use. The DataTrack Desktop Client and Web Client sport an intuitive user interface which places ...

... is a free WebWare package originally designed for web-hosting resellers. phpCOIN helps resellers to handle clients, orders, invoices, notes and helpdesk, but no longer limited to hosting resellers. ...

... MySQL database. It allows you to setup a web based ticket support system (helpdesk) for your website. Once ... support tickets and staff will have an easy-to-use web interface to manage customer support requests. ...

... incidents in a self-service fashion without involvement of helpdesk personnel, allowing organizations to implement strong password policies ... the most common IT support issue bringing most helpdesk workload in many organizations. Password complexity and expiration ... and unlock their locked accounts manually, through convenient web-based self-service portal and integration with standard Windows logon ...

Bugzero is a Web-based bug tracking, defect tracking, issue tracking, and change ... can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system ... permission and access controls including hidden and read-only based on user roles. - Flexible workflow to fit ... case entry in Test Case. - Support both web interface and email interface (particularly for customer support) ...

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you ... log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process ... fixed phones, Skype or SMS and supports relaying helpdesk response over these communication channels too. With the Customer Web Service site, end-users can submit new support requests ...

HelpDesk OSP connects Outlook to any SharePoint site and ... tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring ...