... - Proactive communication with users from the IT helpdesk - Mass notification or altering of single users or entire user groups - Surveying employees and field force staff - Monitoring information systems and IT infrastructure (e.g. servers) - Monitoring the Web and social media channels (Google, Twitter, etc.) ...

... Invoice is a WEB BASED Invoicing, Billing and Helpdesk solution which is designed to manage any service business that may require Invoicing of parts, labor and Time Tracking. * It is written in PHP, which means It is portable and can be installed onto Most web servers. * No matter ...

eBLVD is an easy, fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our easy-to-use trouble ticket system, remote diagnostics, remote screen sharing and remote control solution. Designed for single or multi-agent support organizations, eBLVD offers advanced administration, reporting and integration features ...

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage ...

iKode Helpdesk X is a free and easy to use ... support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service. ...

iKode Service Desk X provide a broad range of professional fully integrated Serive Managemnt tool and offers a low cost of ownership yet comprehensive service desk, whether your want an ITIL whether you want an ITIL "Out of the Box" solution for your IT service management or simply need to map ...

... cycle of management of your data-processing equipment. Its Helpdesk module will enable you to manage incidents of any nature: a user-friendly interface with graphical views of your IT assets / Quickly manage your IT assets and Non-IT assets via a context-sensitive toolbar / High availability of information on each of ...

... automation and sophistication, to function as an effective helpdesk system. Moreover, there is no direct and easy ... And one of the important goals for a helpdesk is staying on top on the growing amount ... falling through the crack. These limitations prevent many helpdesk teams from implementing an effective SharePoint based issue ...

... automation and sophistication, to function as an effective helpdesk system. Moreover, there is no direct and easy ... And one of the important goals for a helpdesk is staying on top on the growing amount ... falling through the crack. These limitations prevent many helpdesk teams from implementing an effective SharePoint based issue ...

LandPark Helpdesk helps you achieve optimal technical support. Increase responsiveness by establishing your Helpdesk team. Incident resolution management extended more widely to ... requests, consumables non-IT items, etc ...). Choose the helpdesk tool that is tailored to your needs with a rapid, low-cost implementation: Requests directly ...

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you ... log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process ... fixed phones, Skype or SMS and supports relaying helpdesk response over these communication channels too. With the ... knowledge base for first level support. For evaluating helpdesk performance, you can use the integrated OLAP statistics ...

HelpDesk OSP connects Outlook to any SharePoint site and ... that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe ...

... is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, ... solutions. Also backed up by ieComputerSystems expertise in helpdesk development. FREE for 6 Months license available. ...

Collaborate on helpdesk tickets inside Microsoft Outlook. Create tickets from e-mail ... to customize. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking and incident management. Free 30 day trial. Extensive documentation: video demonstrations and downloadable manual and slideshow online. Subscription $150/month for all ...

... - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also ... a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves your technicians' time. FREE evaluation version has no expiration. Tight email-to-ticket integration, Multilingual, File-attachments, Extremely cheap, ...

Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent ...

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web ...

... simply by working with it. It features rapid helpdesk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event. NeuQs Help desk client ...

Ticker Tape is a simple and cost efficient way to 'broadcast' unobtrusive, yet highly visible, messages to workstations spread over one or more Sites, without impacting the users normal work. It's ideal for Help Desks or Administrators wanting to proactively advise people of new issues or to update them on the ...

... Remote system data scans Possible to integrate with Helpdesk systems, CRM systems and databases through a configurable comment function Transfer of multi-monitors (up to 4 monitors) ...

... increase the productivity of the Network Admin and Helpdesk staff. Remote control, monitor, plan hardware and software upgrades using the included reports and health monitoring. Know what software is installed on the network. Get to the bottom of technical issues faster than ever. Save time and get more done in ...

Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way ... our customers have told us they looked at helpdesk software which is more than 10 times our ... expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location ...

The All-new N-central 8 remote system management and monitoring solution provides Managed Service Providers and IT professionals in mid-size businesses a full-featured tool to deliver the most complete service remotely to their end-users, for the least expense - and report on those services with unprecedented detail. N-central sets the standard with ...

An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the ... collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it ... fixed phones, Skype or SMS and supports relaying helpdesk response over these communication channels too. With the ...

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus ...