EasyService - it's the Help Desk system for registration and watching requests from users in network. Main program's features: Registration and watching users' requests in network TCP/IP (remote access support); 3 levels of the requests descriptions; Editing database; Client-server technology; Authorization; 4 types of accounts; Reports; E-mail notifications; Attachments. There is ...

... - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also ... a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves ... and many other features. Try this web based helpdesk software. ...

Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to ...

ShareRight is a network administration tool providing detailed analysis of all file shares, and documents on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder and VNC viewer. In addition, notes may be recorded for each machine for support and maintenance purposes. When ...

EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to ... EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyDesk ...

An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a ... collaborate, analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically ... emails, phone calls or SMS, it offers your helpdesk to cut the overhead of manual tasks significantly ... be displayed in grids, charts and graphs, enabling helpdesk managers to evaluate the performance of the helpdesk ...

HelpDesk OSP connects Outlook and SharePoint or Office Live ... that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe ...

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes ...

... managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable ... as support organization and call-center providing. Key IBN HelpDesk Features Internal and external incidents and requests handling Spam filters Automatic e-mail routing Automatic assigning incidents to responsible users Incident related To-Dos Managing incidents ...

... did extensive research into customer relationship management tools, helpdesk support software and other Help Desk Software chat tools, and combined the best of what is available into the tool that we now all know and love as Omnistar Help Desk Software. By effectively developing this comprehensive application, you can now ...

Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and submit ...

Professional remote support solution. Unlimited support sessions. There is no limit to how many customers you provide support service or to how many support sessions you establish. Remote control, File transfer and Chat. No software installation required. Provide immediate support to customers and colleagues without pre-installing software. Generate reports about your ...

Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · ...

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as ...

... is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, ... solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it ... integrating bespoke solution to fit any organisations specific helpdesk requirements. ...

CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates ...

CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays ...

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. ...

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or ... are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial. Extensive documentation: many video demonstrations and downloadable manual and slideshow online. Subscription $150/month for all kalmstrom.com products, ...

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, ...

No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, ...

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help ...

... activities are essential for any enterprise. As DNA Helpdesk works independently of your e-mail server, periodic updates can be distributed to your users even during a virus crisis ...

... sales tool!). Track problems and provide a 24-7 helpdesk with an email powered support ticketing system. Be alerted to problems, changes in client computers and when maintenance needs to be preformed before your clients call with the remote agents. Complete technician management with per client permissions command history, shared hyperlinks ...

... infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of call management, increasing efficiency ... more comprehensive enterprise solution, Organisations that have a helpdesk requirement today can be confident of investing in ... can grow as business needs change. BELLEROPHON HD Helpdesk software automates many aspects of call and trouble ...