EasyService - it's the Help Desk system for registration and watching requests from users in network. Main program's features: Registration and watching users' requests in network TCP/IP (remote access support); 3 levels of the requests descriptions; Editing database; Client-server technology; Authorization; 4 types of accounts; Reports; E-mail notifications; Tasks; Attachments. There ...

Robust and flexible web-based software built on top of an adaptive enterprise-class technology platform. Out-of-the-box modules Help Desk, ITIL, CRM, Document Management, Workflow and custom Business Process Management. The product is free for 10 users: 5 staff and 5 end-users. To obtain your free license, click Setup/License after installation. If you ...

... deploy an easy-to-use teaching product that won’t generate helpdesk requests or slow network traffic. ...

JDisc Discovery is an agentless network inventory solution that has been developed from scratch with more than 10 years experience in the area of network discovery for medium to large scale networks. JDisc Discovery provides the information that you need to run your IT more effectively. It's agent-less discovery technology minimizes ...

... the USB encryption process. Built-in features provide basic Helpdesk support. · Advanced technology ensures the highest levels of security. · Central management tools allow you deploy and enforce security policies. · Automatic data content reporting provides a full audit trail to ensure regulatory compliance. · Anti-theft systems lock down lost ...

... the USB encryption process. Built-in features provide basic Helpdesk support. · Advanced technology ensures the highest levels of security. · Central management tools allow you deploy and enforce security policies. · Automatic data content reporting provides a full audit trail to ensure regulatory compliance. · Anti-theft systems lock down lost ...

... SNMP traps, Sounds, run a command line and Helpdesk integration (Remedy, HP OpenView, and SIMCommander IMM). Comprehensive Reports: · SIMCommander Express out-of-the-box report templates including Management reports, Administrator reports, Alert Statistics and Compliance reports to target different levels of audiences within the organization. SIMCommander Express also allows you to ...

... Net Send and the associated service. Helpful for helpdesk, dMessage let's you specify recipients according to their identity or their workstation configuration. ...

... on, finish on time. * With a built-in helpdesk facility, you can always answer your customers questions to gain there respect and trust. * You can give different employees different access to different menus to make sure that your confidential information is secure by using the multi-user access via a ...

... recipient very useful for SMS marketing, promotion campaign,customer helpdesk system or any other purpose using SMS. ...

ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator console ...

Omnistar Live is a dynamic helpdesk ticket software solution that combines ticket tracking, chat ... desk component will allow your customers to submit helpdesk tickets via a web interface, eliminating the need to call your toll free support line. * Communicate in Real time Through live Chat - If your customers ...

... experience, while IT personnel are freed from tedious helpdesk requests. Balancing Security with Productivity Deep Freeze Mac is the only solution that effectively balances workstation security with user productivity. By redirecting user and application data to a Thawed (unprotected) partition or drive, users are able to store their ...

... is an easy-to-use application that helps administrators and helpdesk personnel resolve account lockout incidents and reset passwords. This reduces downtime caused by user inability to log in as well as administrative overhead. Features: - Quickly identify account lockouts - Individual and bulk account unlock - Password reset and assignment of ...

Ezidoits Helpdesk gives you real-time access to our Help Desk, ... wider computer-usage sense - this module has a Helpdesk enquiry section where you can speak to our staff, as well as a reference section for "Frequently Asked Questions". This allows you to browse through queries others have made, in case ...

... guide, instruct and perform tasks for you. Ezidoits Helpdesk provides access to our online staff to assist you with any issues you have with your computer. Ezidoits Log keeps track of everything that happens on your computer. This includes reports about software or hardware, what programs are installed, who uses ...

Professional remote support solution. No software installation required. Provide immediate support to customers and colleagues without pre-installing software. Remote control, File transfer and Chat. Access to unattended PCs. Restart and automatically reconnect remote computers. Restart in safe mode included. Generate reports about your support activity over a defined ...

vLog acts like a black-box in an airplane. It records the user-actions on dialogs of specific applications, and monitors many other application's and system's resources. Based on its recording and preconfigured data, vLog can create visual and comprehensive report and send it to the developer. The report can be viewed step-by-step, ...

... to show a friend how to do something. Helpdesk technitians can send a presentation of how to fix a problem. Companies can build an internal FAQ (Frequently Asked Questions) folder. Software vendors can use it to demonstrate features in applications. Software users can send the presentation to report a problem. ...

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether as ...

... is an easy-to-use application that helps administrators and helpdesk personnel resolve account lockout incidents and reset passwords. This reduces downtime caused by user inability to log in as well as administrative overhead. Features - Quickly identify account lockouts - Individual and bulk account unlock - Password reset and assignment of ...

Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to ...

... IP addresses and sub-networks. With Radmin software your helpdesk technicians can remotely control user PC anywhere on ... by big corporations for the network management and helpdesk. ...

EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to ... EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyDesk ...

HelpDesk VNC gives you instant remote connectivity to any ... sees and Connection choices. # Session Time HelpDesk VNC tracks session time even after the computer ... on the remote system. # Auto Reconnect HelpDesk VNC will auto reconnect back to you if ... There is NO monthly, yearly or connection charges. HelpDesk VNC is sold at a one time charge. ...