vLog acts like a black-box in an airplane. It records the user-actions on dialogs of specific applications, and monitors many other application's and system's resources. Based on its recording and preconfigured data, vLog can create visual and comprehensive report and send it to the developer. The report can be viewed step-by-step, ...

EasyService - it's the Help Desk system for registration and watching requests from users in network. Main program's features: Registration and watching users' requests in network TCP/IP (remote access support); 3 levels of the requests descriptions; Editing database; Client-server technology; Authorization; 4 types of accounts; Reports; E-mail notifications; Attachments. There is ...

Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which takes 4-9 MB of memory and doesn't need to ...

... and business users, medical transcriptionists, e-mail support and helpdesk agents, legal transcriptionists, authors, technical/medical writers, programmers, chronic misspellers, and those suffering from RSI/carpal tunnel syndrome. ...

It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to avi (uncompressed)/(compressed using any available codec) , or wmv files.. User define playback frame rate to speed up or slow down playback. Capture screen from specific window handle. Video /Audio Compressors(DIVX, ...

It gives developer create Live presentations, Helpdesk support, On-demand software training more easy. Record screen activity, mouse movement to swf, flv, avi (uncompressed)/(compressed using any available codec) , or wmv files.. User define playback frame rate to speed up or slow down playback. Capture screen from specific window handle. Video ...

... problems in clients' applications. Call-Centers supervisors as a Helpdesk tool or to supervise and analyze the CSR's ... communication-channel between the supervisor and the users (for Helpdesk). Supervisor has many configuration options for different types of usage. For example, you can start recording only when an alert is triggered ...

... computers from anywhere in the world and resolve helpdesk issues remotely! With addons like SingleClick your customers ... software or execute complex procedures to get remote helpdesk support. Key features: File transfer, Video driver, Optional Encryption Plugins, MS Logon, Text chat, Viewer Toolbar, Java Viewer with File Transfer , ...

... websites option. Remote technical support for users: The HelpDesk module enables a quick technical support for users by means of remote access to the workstations. It helps to solve the reported problems in a quick and effective manner. Protection against data leaks by port blocking: The DataGuard module manages the ...

... - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also ... a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves ... and many other features. Try this web based helpdesk software. ...

... experience, while IT personnel are freed from tedious helpdesk requests, constant system maintenance, and continuous configuration drift. Balancing Security with Productivity Deep Freeze is the only solution that effectively balances workstation security with user productivity. By redirecting user and application data to a Thawed (unprotected) partition or drive, ...

... to your website can start conversation with your helpdesk staff and sales people in one click. Key Features for BigAnt Live Chat: 1.Host BigAnt Live Chat on your company server. BigAnt Live Chat is a built-in optional module in BigAnt Messenger Server application. 2.The web-based instant communication system is hosted ...

... remote network management, remote system administration and in helpdesk environments. The application allows you to take remote control of any computer running VNC, Windows Terminal Services, Microsoft Virtual Server 2005, SSH, or Telnet servers. In today’s large corporate computer networks, with hundreds of computers located across the globe, ...

... remote network management, remote system administration and in helpdesk environments. The application allows you to take remote control of any computer running VNC, Windows Terminal Services, Microsoft Virtual Server 2005, SSH, or Telnet servers. In today’s large corporate computer networks, with hundreds of computers located across the globe, ...

... IP addresses and sub-networks. With Radmin software your helpdesk technicians can remotely control user PC anywhere on ... by big corporations for the network management and helpdesk. ...

... experience, while IT personnel are freed from tedious helpdesk requests. Balancing Security with Productivity Deep Freeze Mac is the only solution that effectively balances workstation security with user productivity. By redirecting user and application data to a Thawed (unprotected) partition or drive, users are able to store their ...

ShareRight is a network administration tool providing detailed analysis of all file shares, and documents on the network and their associated NTFS permissions, together with discovery and quick launch of each shared folder and VNC viewer. In addition, notes may be recorded for each machine for support and maintenance purposes. When ...

EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to ... EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyDesk ...

An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a ... collaborate, analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically ... emails, phone calls or SMS, it offers your helpdesk to cut the overhead of manual tasks significantly ... be displayed in grids, charts and graphs, enabling helpdesk managers to evaluate the performance of the helpdesk ...

Using Anyplace Control, the network administrators no longer need to be chained to their desks. The program enables a network administrator to perform a full remote controlling of any PC in the network, from anywhere in the world. Basic features: Remote Installation; Strong connection security; Transferring of files to or from ...

HelpDesk VNC gives you instant remote connectivity to any ... sees and Connection choices. # Session Time HelpDesk VNC tracks session time even after the computer ... on the remote system. # Auto Reconnect HelpDesk VNC will auto reconnect back to you if ... There is NO monthly, yearly or connection charges. HelpDesk VNC is sold at a one time charge. ...

Whatever your type of business, NewWayService allows you to easily track and manage your service calls, problems, requests or work orders. With its very user-friendly interface, no intense training is required to use it. Very flexible, the work order management software NewWayService adapts itself to your needs whether you are ...

... deploy an easy-to-use teaching product that won’t generate helpdesk requests or slow network traffic. ...

HelpDesk lite is a powerful, easy-to-use collaboration tool based on Lotus Notes/Domino platform. With HelpDesk lite, you'll be able to: * Submit service ... Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the state ... escalation, automatic notifications, sort, search through, and more. HelpDesk lite is opensource software released under GNU General ...

HelpDesk OSP connects Outlook and SharePoint or Office Live ... that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe ...