Knowledge Base management software for Windows users. Intuitive and powerful ... set up and use. You can start using Knowledge Base Organizer with the database templates included in the ...

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" ... authentication and many other features. Try this web based helpdesk software. ...

... and guests visiting your website crave to acquire knowledge instantly and efficiently. With Live Chat Tool utilized ... Live Chat, Ticket System and Support System (Knowledge base) Customer Service tools your business will become something more in the eyes of your customers, something that they wanted to see. Give the intelligence ...

... web form, check status, or search through the knowledge base, all via a web browser for first level support. With the inbuilt statistics, support cases data can be displayed in grids, charts and graphs, ...

... is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by ...

... features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, ... browser, while allowing them to search the integrated knowledge base for the answer to a problem. ...

... Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you ... self service portal where customers can search the knowledge base, submit a request or check the status of ... consistent, reliable and superior service to their customers. Knowledge Base Empower your Support Reps with easy access ...

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management ... to right person at right time - Comprehensive Knowledge Base nd procedures - Manage SLA and get reports ...

... Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP Hosted Options Help Desk Software Integration: - Apple Remote Desktop - LANrev Client Manager - JAMF Casper Suite - OS X ...

... tracked. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge base. Report generator based on MS Excel allows you to build and ...

... Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Reporting Included Free Help Desk Software Integration: - LDAP (Lightweight Directory) - Microsoft Active Directory - Email-to-Ticket Conversion - SMTP, IMAP, POP3 The Web Help Desk Software - Free ...

... Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Reporting Included Free Help Desk Software Integration: - LDAP (Lightweight Directory) - Microsoft Active Directory - Email-to-Ticket Conversion - SMTP, IMAP, POP3 The Web Help Desk Software - Free ...

... Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP Hosted Options Help Desk Software Integration: - LDAP (Lightweight Directory) - Microsoft Active Directory - Windows Remote Desktop Connection - Apple ...

... help desk, you will also build a proprietary knowledge base tailored to your unique environment. You can also ... this feature. Mouse Tracks includes a very powerful knowledge base that compliments the help desk. Knowledge base articles can be created from scratch, or built based upon exiting help desk requests. Through day-to-day use ...

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version ... integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives ... and solutions to common problems in an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality ...

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay ...

FAQ Software - The Asp.Net Faq Manager is an FAQ software web application that will help you to effectively set up and manage an online archive of frequently asked questions on your website. Providing only the necessary features, the Asp.Net Faq Manager is an easy to use and simple FAQ software ...

Polar Help Desk Free is a web based solution for organizing support department. It is fully ... and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly ... licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user ...

... keeps your company organized and efficient. - Web based. Work from anywhere, whether you are at your ... server. - Receive and send email requests. - Knowledge base. All common questions can be placed into knowledge base. The overall productivity of your IT service team ...

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it ... Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust ...