SAManage is a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software assets, organize software licenses and IT contracts, and detect risks and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers companies of all sizes with ...

... calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to ... Wizard; instantly see your own calls. - Store Inventory/Stock/Details against customers. - Save attachments against calls, email customers etc... - Call archiving and database backup - Over 30 new features and improvements since ...

... Vunerability Assessment and Patch Management Software and Hardware Inventory with License Management Take control of remote desktops in LAN and across WAN for instant troubleshooting Predefined configurations to achieve most of the desktop management tasks Targets for configuration can be defined using include/exclude criteria and with custom groups of users ...

... Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and submit their requests directly from their workplaces, which significantly shortens response-time from ...

Real-time and interactive PC inventory management software. You can examine your hundreds or ... remotely control client computers, and manage all PC inventory issues. In this version, SHA-1 algorithm for file integrity check, copy IP address to clipboard added. ...

... self-help via the Web, auto issue escalation, asset inventory/management, advanced data searches, Active Directory integration, email to ticket conversion. iPhone client is also available for technicians on the go. ...

... each client and category. A fully functional Parts inventory To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks. ...

... each client and category. A fully functional Parts inventory To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks. ...

... enabling administrators to proactively secure, manage, support and inventory desktops from a central location. ...

... new technologies. Track and manage licenses using the inventory and application metering functionality. Identify illegal and unused software, providing the necessary knowledge to purchase the optimum number of licenses for your enterprise. Ensure compliance with corporate configuration standards using the software metering capability to identify and maintain standard desktop configurations ...

... kind solution that combines remote technical support with inventory and client management. With over 100 built-in commands ... will run on the clients PCs with complete inventory you will know which computers need upgrading (great sales tool!). Track problems and provide a 24-7 helpdesk with an email powered support ticketing system. ...

... the help desk is integrated with Mouse Tracks Inventory, you will know the user and equipment you're ... maintain a problem history for your Mouse Tracks Inventory. Depending on the user license you purchase for ... Tracks provides a complete solution for your IT inventory needs. Mouse Tracks will facilitate the tracking of ...

... an online knowledge base. ServiceDesk Plus offers accurate inventory tracking functionality across Windows and Linux workstations. It can also track software licenses and let you know the number of over-utilized or under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product catalog based on product type, ...

... CSS Help Desk now links with CCS Network Inventory, an asset tracking and network auditing tool that is part of our support productivity tools. When you are working on a ticket, this will allow you to bring up information about the computer or asset involved, helping you to solve user ...

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.HELPDESK: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined ...

AdmWin is a toolkit for the Windows, Linux and Novell network administrator. Batch manage SAM, AD, OpenLDAP, NDS, eDirectory, Exchange, Terminal server, IIS, Samba and GroupWise. Modify user accounts, passwords, mailboxes, directories, quotas, webshares and the registry. Transfer accounts, including passwords, between different platforms. Create or manage accounts on many platforms ...

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages ...

... enabling administrators to proactively secure, manage, support and inventory desktops from a central location. ...

Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record information about your users, their computers, peripherals, software and their problems. Now includes a number of charts ...

MetaLAN is a tool for Windows network administrators and support staff. MetaLAN allows administrators to easily Remote Control, wakeup, shutdown, report on hardware and software, registry manipulation, kill errant processes on Windows servers and workstations. Track installed software for license requirements. Make informed decisions on hardware upgrade requirements and support your ...