The Web Help Desk is an affordable and intuitive web based help desk software for your service desk software, customer support software, and issue tracking software ... notes" on your monitor to track your help desk team's issues and requests? Say "good bye" to your current, inefficient help desk solution and streamline your IT service desk with ...

EasyService - it's the Help Desk system for registration and watching requests from users in network. Main program's features: Registration and watching users' requests in network TCP/IP (remote access support); 3 levels of the requests descriptions; Editing database; Client-server technology; Authorization; 4 types of accounts; Reports; E-mail notifications; Attachments. There ...

Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident Management, Problem Management, Change Management, Service Asset and Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which ... based on Fast Report 4 -Administrator module -Jet Service Desk Mail Gate -Events notifying system Main module ...

... requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of ... requests). Maintain historical records showing who requested the service, who resolved the issue and how long it ... notified via a pop-up screen anytime a new service request is assigned to them. Email update messages ...

... Hardware Inspector can be advantageously used as a Service Desk tool: complete hardware and software database, automated responsibility delegation, thorough control of request processing, etc. Services provided can be linked to asset maintenance history, ... reliability, supporters' performance, etc. Integration with Hardware Inspector Service Desk, a web-interface for user-supporter communication. ...

... Hardware Inspector Client/Server can function as a highly-tailored Service Desk. It has the following features: efficient delegation of responsibilities, customizable request parameters, impartial assessment and control of IT team performance, notifications about changes in ...

... a leading provider of secure, on-demand IT Management services that helps companies manage their PC and software ... and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers companies of all sizes with capabilities that were previously available only to large companies. SAManage is ...

... and change password, all without an extra help desk call. Product features and benefits: - Password change from one simple web form - Easy to install and use - Secure and reliable - Supports all versions of Windows Server and Active Directory Two editions are available: freeware and commercial. Please ...

... Ticket System and Support System (Knowledge base) Customer Service tools your business will become something more in ... to see. Give the intelligence of LiveHelpNow Customer Service Software to your business. ...

... use Call/Work/query logging system for small customer support desks and service or any other companies - Log calls quickly and simply for new customers or build up an existing customer base. - Configurable Call categories ...

... cases, assign technicians on the fly and enforce service level agreements (SLA). With support for automated messaging ... and in-turn ensures timely decision making for improved service. To sum up, SupportCalls improves the efficiency of ... for your end-users to receive better and timely service. ...

... wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel ... as the call is taken by the support desk. Once the issue is resolved the resolution is ...

... allows you to easily track and manage your service calls, problems, requests or work orders. With ... NewWayService allows you to manage your company or service department in an easy and intelligent way. Very ... your needs for managing efficiently any kind of service call for all your customers whether they are ...

... HelpDesk lite, you'll be able to: * Submit service requests via simple forms; * Manage and monitor your requests; * Communicate with HelpDesk team quick; * Print reports on the state of your requests; * Utilize various features such as escalation, automatic notifications, sort, search through, and more. HelpDesk lite ...

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers ... System helps with all facets of your help desk, including such features as work order tracking, escalation ...

Web based Help Desk Software that provides tools for effective tracking and ... tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as a powerful tool for 24/7 service as well as support organization and call-center providing. ... a single integrated environment. IT departments, product departments, services departments or any organization with more than a ...

Omnistar Help Desk Software is one of many online applications developed by Omnistar Interactive. As an eBusiness application service provider, Omnistar Interactive understands the need to be ... business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools, helpdesk support software and other Help Desk Software chat tools, and combined the best of ...

Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and ... data source for reporting on performance of the Service Desk staff and reliability of particular assets. Each request ... to sort requests by various parameters. Hardware Inspector Service Desk is fully customizable. Administrators can change values of ...

... small good looking highly configurable window on your desktop PC or laptop. Using TubeMaestro, claiming a refund ... lines. If a line is not showing Good Service then simply moving your mouse pointer above the ... the way into London and also from your desk at the end of the day prior to ...

... written or canned messages. Web based online chat service can transfer chat session from one support staff ... latterly viewed by the customer. Online web support service facilitates customer support executives to ban IP address ... are unnecessarily interrupting and wasting operator time. Help desk live chat software enables visitors to leave offline ...

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account ... Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users ... Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, ...

Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management ... real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · 45 Day Unconditional Money ...

ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other issues. An optional browser-based operator ...

AJAX/PHP web based help desk and customer support solution with Ticket and Email ... organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support issues effectively to ...

Benefits from streaming by MrBOOT . Instant Desktop software distribution eliminates the hidden management effort in an on-demand world . 1,000s of desktops can get the latest patch in the time ... that patches/upgrades are appropriately applied to 1000s of desktops . Eliminates the need to make desk-side visits to 1000s of desktops . Desktops can ...