... "server" side. vLog has a strong support for WEB applications. vLog-Viewer can be password protected (Login). vLog recorded data and reports can be encrypted. Special application's areas can be hidden (whiten) for privacy and security. Special users (Helpdesk) can view othe users recorded data. vLog includes postmortem (crash) log file. ...

... and visualization: Network module monitors mail servers and Web addresses, TCP/IP and Windows services, application status and ... time, application usage, email monitoring, printout monitoring, visited web pages and network transfer. Blocking websites option. Remote technical support for users: The HelpDesk module enables a quick technical support for users ... run external software (coming soon). Thanks to the Web Access function, a number of administrators can have ...

... - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket ... Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves ... windows-integrated authentication and many other features. Try this web based helpdesk software. ...

... to your website can start conversation with your helpdesk staff and sales people in one click. Key ... optional module in BigAnt Messenger Server application. 2.The web-based instant communication system is hosted on your dedicated ... control. 3.Perfectly integrate company staff daily communication and web-based communication in one solution. 4.Enable real time chat. ...

An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a ... collaborate, analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically ... emails, phone calls or SMS, it offers your helpdesk to cut the overhead of manual tasks significantly ... with a click. SupportCalls is also available via web access - perfect for remote support staffs. Furthermore, ...

... used in LAN, and it doesn't need a Web connection in that case. ...

HelpDesk VNC gives you instant remote connectivity to any ... sees and Connection choices. # Session Time HelpDesk VNC tracks session time even after the computer ... on the remote system. # Auto Reconnect HelpDesk VNC will auto reconnect back to you if ... Registry Cleaner, PDF Reader. Any Execuatable on the web can be downloaded and launched with one click. ...

... Inventory management for spare parts was added, the web interface was improved and a lot more. ...

... with classroom distractions—such as games, instant messaging, and web surfing—when teaching a class. Insight makes it easy ... into their computers; open, close, block applications and web activity on user workstations. Insight’s classroom collaboration ... distractive elements such as games, instant messaging, and web surfing. Instructors often have to deal with students ...

HelpDesk OSP connects Outlook and SharePoint or Office Live ... tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is ...

The DataTrack System is an affordable, web enabled service and support management system designed for ... Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive ... Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track work ...

Web based Help Desk Software that provides tools for ... managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable ... as support organization and call-center providing. Key IBN HelpDesk Features Internal and external incidents and requests handling Spam filters Automatic e-mail routing Automatic assigning ...

... management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and submit their requests directly from their workplaces, which significantly shortens response-time from the support team and incident solution. One request per problem ...

Web Based Collaborative Intranet and Extranet Busineess Portal for ... IBN is also enabled with Issues Tracking and HelpDesk tools and Incorpoated Secure Instant Messenger, e-mail and ... IM Notifications. Shorlist of IBN Project Management and HelpDesk Collaboration Portal: Creating and editing of projects Project team creating, adding lists of sponsors and ...

... level by sending a request to your customer. Web site integration. You can embed in your own site a direct access link that your customers can use to start remote support sessions. ...

... desktop management, remote network management, remote server monitoring, web-based helpdesk, and professional services automation (PSA). Managing multiple customers ... all the high-end remote monitoring and management functions, helpdesk , and service automation features in a single ...

ManageEngine ADManager Plus offers a 100% web-based solution to meet the Active Directory management requirements. ... possible. ADManager Plus allows to delegate roles to Helpdesk with ability to restrict them to specific groups. ADManager Plus is available in Free Standard and Professional Editions. The free edition allows to manage and reports ...

ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset ... point. This facility management tool offers seamless maintenance HelpDesk support, real-time data sharing of all the maintenance and facilities activities and reduction in facilities cost run. ...

Web Based Collaborative Intranet and Extranet Busineess Portal for ... IBN is also enabled with Issues Tracking and HelpDesk tools and Incorpoated Secure Instant Messenger, e-mail and ... IM Notifications. Shorlist of IBN Project Management and HelpDesk Collaboration Portal: Creating and editing of projects Project team creating, adding lists of sponsors and ...

... customer support and proactively sell your product. This web-hosted system means you don't have to worry about ... just paste a small HTML snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator client. No ...

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether ...

ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management ... full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to ... solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it ...

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you ... service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web ...

... free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you ... service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free ...

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or ... are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial. Extensive documentation: many video demonstrations and downloadable manual and slideshow online. Subscription $150/month for all kalmstrom.com products, ...