... enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of ...
... 24/7 service as well as support organization and call-center providing. With Instant Business Network you get a ... 24/7 service as well as support organization and call-center providing. Key IBN HelpDesk Features Internal and external incidents and requests handling Spam filters Automatic e-mail routing Automatic assigning incidents to responsible users Incident ...
... can now have the advantages of a total call center issue tracking tool, Help Desk Software chat support tool, comprehensive knowledgebase and troubleshooter all in one. Omnistar Interactive's flagship Help Desk Software chat software ...
... desk or an external customer support desk or call center: - Track and manage support issues effectively to ensure customer satisfaction - Allow end users and specialists to share experience through Support Forum. - ...
... easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to ...
... easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to ...
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the ...
Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is ...
Easy to use helpdesk software, sensibly priced to suit all businesses. Two user licence included. Powerful HelpDesk Software:- Help Desk-99 will help you manage and control your helpdesk operation, without forcing you to change the way you work. Many of our customers have told us they looked at helpdesk software which ...
Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, ...