... "server" side. vLog has a strong support for WEB applications. vLog-Viewer can be password protected (Login). vLog recorded data and reports can be encrypted. Special application's areas can be hidden (whiten) for privacy and security. Special users (Helpdesk) can view othe users recorded data. vLog includes postmortem (crash) log file. ...

... network and user activity monitoring, as well as software and hardware inventory, data leakage protection, remote control, ... and visualization: Network module monitors mail servers and Web addresses, TCP/IP and Windows services, application status and ... detected and presented on interactive maps. Hardware and software inventory: The inventory module automatically collects the hardware ...

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves ...

... used in LAN, and it doesn't need a Web connection in that case. ...

HelpDesk VNC gives you instant remote connectivity to any ... system. By simply installing the "HelpDesk VNC Remote" software, the client computer will be automatically connected to ... sees and Connection choices. # Session Time HelpDesk VNC tracks session time even after the computer ... on the remote system. # Auto Reconnect HelpDesk VNC will auto reconnect back to you if ...

... use it. Very flexible, the work order management software NewWayService adapts itself to your needs whether you ... service. NewWayService is a Help Desk software solution that was designed to maximize your service ... efficient follow-up and management of work orders. This software allows you to keep in a unique database, ...

HelpDesk OSP connects Outlook and SharePoint or Office Live ... kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is ...

The DataTrack System is an affordable, web enabled service and support management system designed for ... help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive ... Active Directory, CSV, and database importers. The included Web Client allows users to easily submit and track ...

Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable ... can manage all work from a single unified software application. IBN Help Desk solution is successfully used ... as support organization and call-center providing. Key IBN HelpDesk Features Internal and external incidents and requests handling ...

... for computer inventory and management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and submit their requests directly from ...

Web Based Collaborative Intranet and Extranet Busineess Portal for ... IBN is also enabled with Issues Tracking and HelpDesk tools and Incorpoated Secure Instant Messenger, e-mail and ... IM Notifications. Shorlist of IBN Project Management and HelpDesk Collaboration Portal: Creating and editing of projects Project team creating, adding lists of sponsors and ...

... establish. Remote control, File transfer and Chat. No software installation required. Provide immediate support to customers and colleagues without pre-installing software. Generate reports about your support activity over a ... level by sending a request to your customer. Web site integration. You can embed in your own ...

MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely ... desktop management, remote network management, remote server monitoring, web-based helpdesk, and professional services automation (PSA). Managing multiple customers ... all the high-end remote monitoring and management functions, helpdesk , and service automation features in a single ...

ManageEngine FacilitiesDesk is a web based Maintenance and Facilities Management Software with asset management capabilities. The facilities management software offers you an integrated package for managing your ... point. This facility management tool offers seamless maintenance HelpDesk support, real-time data sharing of all the maintenance ...

Web Based Collaborative Intranet and Extranet Busineess Portal for ... IBN is also enabled with Issues Tracking and HelpDesk tools and Incorpoated Secure Instant Messenger, e-mail and ... IM Notifications. Shorlist of IBN Project Management and HelpDesk Collaboration Portal: Creating and editing of projects Project team creating, adding lists of sponsors and ...

... customer support and proactively sell your product. This web-hosted system means you don't have to worry about ... just paste a small HTML snippet into your web page source code. Web-based, Windows, Linux and Mac OS operator client. No plug-ins or software installation required on customer's side. Fully customizable chat ...

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and end-users, whether ...

ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management ... full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to ... solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it ...

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically assign, ... service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution ...

... no ads, just free. The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and ... service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, ...

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or ... are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial. Extensive documentation: many video demonstrations and downloadable manual and slideshow online. Subscription $150/month for all kalmstrom.com products, ...

... no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and ... service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, ...

... no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and ... service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, ...

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, ... service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web ...

... portal is launched on your server, No client software installation, Customize portal according to your business requirements ... Task management. Affordable for Any Enterprise: Training courses, Helpdesk, Knowledge base, Links directory, Order forms with workflow Easy-to-use Tools: Intranet Portal introduces multiple tools for effective business communications, Intuitive Windows-like interface, no HTML ...