... far reaching remote control that allows you to add or change the controlled programs without any sluginess. The software will get you to remotely manage your PCs favorite functions (such as and applications like Winamp, iTunes, the Windows Mixer, the Windows Media Player, PowerPoint, Power DVD and the Vista Media ...

... reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, click-to-call visitors to click-to-call and and initiate pro-active chats with visitors. Used ...

... organization. All you need is to just login, add your article and it gets published. This is how simple News Publisher works for you. Amongst other features are automatic article removal upon expiry, printer-friendly version, tell-a-friend, search engine friendly URL, RSS news feed, etc. WebBiscuits News Publisher is the tool ...

... associated with users / Software licenses management / Add your own applications or detect unwanted software/ Export lists (Excel, Word, Xml, Html, PDF, Email PDF) / Predefined queries (SQL Express, SQL Server and Oracle) / Acquisition or rental settings / Guarantees / Maintenance contracts / Loan agreements / Orders and ...

... Issue Tracker system is an incident ticket management add-in that leverages three of your existing investments in Microsoft - Outlook, Exchange and SharePoint. It provide an easy way to collect ticket data from emails, assign technicians and problem areas, set due date and other custom metadata. And then use this ...

... SSL protocols. Without the need for any plugin, add-on or any kind of installation on the client side, ThinVNC is the optimum way to ensure that you can connect to your remote computer from any place. Choose ThinVNC PRO to take advantage of a pure-web access with no download or ...

... either That’s why we created the ReplyButler, an add-on for Microsoft Oulook that saves you from a lot of boring typing (and typos). Directly after the first click on the Outlook-Button "Reply" it gets clear how convenient this is. ReplyButler automatically detect the name, the language and the style of ...

... Tracker system is an incident ticket management groupware add-in that leverages three of your existing investments in Microsoft - Outlook, Exchange and SharePoint. It provide an easy way for support staffs to collect ticket data from emails, assign technicians and problem areas, set due date and other custom metadata. And ...

... comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. Easy to install and simple to use for both support staff and ...

... of support services Expert mode allows you to add an additional specialist Invitation function via session link Remote system data scans Possible to integrate with Helpdesk systems, CRM systems and databases through a configurable comment function Transfer of multi-monitors (up to 4 monitors) ...

... of support services Expert mode allows you to add an additional specialist Automatic Flash recording to document your support meetings (deactivatable) Invitation function via session link ...

... Knowledge Management Software. With Knowledge MS, you can add a powerful, searchable and fully featured knowledge base to your website in minutes. Manage all your frequently asked questions and knowledge base entries with ease. The main features include: totally private label, unlimited articles, categories and subcategories, unlimited Administrators, WYSIWYG HTML ...

... are more expensive, don’t offer complete life-cycle services; add an additional layer of complexity, etc. We cost less, offer complete life-cycle management, take less time to implement, require no training, and present the information in a user-friendly format. ...

... won't need to download any software or browser add-ons. Fully integrated with Skype and support two way video (webcams). Screen sharing has never been so easy! ...

... for customer inquiries to Offices / assistants. The Add-in for Reply-Butler supports you when you with storing of the text modules for Secretary topics for the helpdesk. One receives a preset folder structure with the usual questions which occur in customer inquiries Offices / assistants, accompanied by tips for boilerplates ...

... great Helpdesk for customer inquiries to Hotels/Inns. The Add-in for Reply-Butler supports you when you with storing of the text modules for Hotel topics for the helpdesk. One receives a preset folder structure with the usual questions which occur in customer inquiries Hotels/Inns, accompanied by tips for boilerplates that often ...

... reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. ...