ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, ... occupation, trunk load, etc. While other providers sell Erlang-based software in expensive products, CC-Logic offers these widely ... and AnswerXLS. These functions are much better than Erlang C and Erlang B because unlike Erlang, they ...

... Burr (Singh-Maddala), Cauchy (Lorentz), Chi-Squared, Dagum (Inverse Burr), Erlang, Error (Exponential Power), Error Function, Exponential, F Distribution, Fatigue Life (Birnbaum-Saunders), Frechet, Gamma, Generalized Gamma, Generalized Extreme Value (GEV), Generalized Logistic, Generalized Pareto, Geometric, Gumbel (Extreme Value), Hyperbolic Secant, Hypergeometric, Inverse Gaussian, Johnson SB, Johnson SU, Kumaraswamy, Laplace (Double Exponential), Levy, ...

... Bernoulli, Beta, Binomial, Cauchy (Lorentz), Chi-Squared, Discrete Uniform, Erlang, Error Function, Exponential, F Distribution, Fatigue Life (Birnbaum-Saunders), Frechet, Gamma, Generalized Extreme Value (GEV), Generalized Logistic, Generalized Pareto, Geometric, Gumbel Max, Gumbel Min, Hypergeometric, Inverse Gaussian, Johnson SB, Johnson SU, Laplace (Double Exponential), Logarithmic, Logistic, Lognormal, Negative Binomial, Normal, Pareto, Pert, ...