... showing who requested the service, who resolved the issue and how long it took to complete. An ... Product. Multiple users can log on to the system simultaneously and access the same data (Client-Server version only). ...

... front-end for 10-user Starter edition of Atlassian JIRA issue tracking system. It boosts your productivity with an interactive interface, ... many useful features such as smart search, time tracking widget, screenshot editor, and others. Key features: (a) ... can still work with your local copy of issues database and synchronize changes when you become online. ...

An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a full featured and automated issue tracking system available right in your Outlook. Using Microsoft Exchange ... analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically process ...

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support ... Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. The DataTrack System helps with all facets of your help desk, ...

... is a desktop client for Bugzilla (tm) bug tracking system. It delivers features for better productivity and improved ... statistical numbers. Benefits: (a) Increased project visibility: use issue breakdown structure and live issue counters to monitor and analyze the state of ... Greater mobility: work with local copies of your issues when you are offline. The changes are synchronized ...

... Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With ... you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk ... via MS Outlook and Mozilla Thunderbird Incident time tracking Automatic alerts and notifications Reports and statistics ...

... have the advantages of a total call center issue tracking tool, Help Desk Software chat support tool, comprehensive ... a support representative has responded via our ticket system * 12 Months Free Support and Upgrades * ...

... Project Import/Export tools. IBN is also enabled with Issues Tracking and HelpDesk tools and Incorpoated Secure Instant Messenger, ... and stakeholders Creating tasks, to-dos , calendar entries, issues and other objects within projects Organizing structure of ... file library Different access to information blocks for system users Automatic notifications for project team about all ...

A different approach to project management and issue (bug/defect) tracking. Organize your work. Track time. Manage customer requests and other work issues. Schedule and deliver your team projects on time ... it quick and easy to reassign work, move issues between milestones or defer issues, to ensure that you hit your deadlines. 3. ...

Comprehensive trouble ticket tracking software for for IT and/or customer support desks. ... interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules for customer self-help ...

... Project Import/Export tools. IBN is also enabled with Issues Tracking and HelpDesk tools and Incorpoated Secure Instant Messenger, ... and stakeholders Creating tasks, to-dos , calendar entries, issues and other objects within projects Organizing structure of ... file library Different access to information blocks for system users Automatic notifications for project team about all ...

inFlow Inventory Software is an inventory system designed specifically to help small businesses to handle ... help you to: - Organize customer orders and issue invoices - Print pick lists, packing labels, and more - Track inventory on hand and movement history - Re-order stock from vendors - See reports on ...

... Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child ... Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much ...

... typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it ...

... and effective help desk, customer support and ticket tracking system. It is ideal for companies and organizations that are overwhelmed by user or customer requests and issues. How many times have you said, "I know ... to see what is being done on their issue without having to contact the Help Desk. The ...

... a fully configurable, powerful and easy to use Issue Tracking System. OxyProject Assistant manages your development issues, documents and deployments. With sophisticated filtering, searching and ...

Clarity is a team collaboration system which integrates different services used by software developers ... areas of software development such as project management, issue/bug tracking, documentation and customer support. Unlike other products, Clarity ... inclusion of additional modules. Main features are: * Tracking of bugs, tasks, requests or any other issues * Common documents storage based on the wiki ...

... have created a flexible, easy-to-use and easy-to-administrator Incident Tracking System. You can use this application as a: Project management issue tracking system; Helpdesk ticketing system; System support tracking system; Etc.All that is required is for you to ... use and adminstrator. The best part of this system is that won't need any IT support. Use ...

... typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Target completion dates make it easy to see problems are dealt with ...

... of the entire bug life-cycle. A good Bug tracking system is important to ensure that the bugs identified ... feature set as well as the projects. Capturing System Parameters In cases of complex applications, system parameters are key to understand the cause of a bug/defect. Often, capturing system parameters is as difficult. Bug trail makes it ...

The only Enterprise strength Bug Tracking Software under $1000 ! Apart from having a ... allows the user to add custom values for system parameters such as Status, Defect cause, Defect type, priority, etc. yKAP is installed with complete help documentation. ...

... of threads. To solve the problems with the tracking, suspension and termination of multiple threads, tcpIQ has ... allowed by the .Net Framework), and then to issue a command to elegantly terminate all running threads. The thread termination occurs without the need to issue a Thread.Abort() and therefore avoids its associated problems. ...

... is a highly scalable Web-based tool for bug tracking and defect tracking that makes it easy to manage project-related issues such as bugs, defects, feature requests, development tasks, ... customized to your specific business requirements. Automate the tracking and management of bugs through the stages of ... "when rules" to trigger e-mail notifications when an issue is logged or updated, when a field changes, ...