... instant messaging, etc.) - Productive, well-targeted enterprise information management - Information logistics for companies with distributed sites, agencies or stores - Proactive communication with users from the IT helpdesk - Mass notification or altering of single users or entire user groups - Surveying employees and field force staff - Monitoring ...

... as well as Appointments. *Management of Workers: Full Management of employees Comission based workers working out on the field or in house. *4 Level Security Privileges:Enables users to be either Administrator System Requirements: *P2,P3,P4 or Equivalent And Higher *128MB RAM or higher on Freebsd/Linux, 256MB RAM or higher for windows ...

... integration, message logging & archiving, accounts and role management. Automatically update all BigAnt clients, send broadcast message ... to integrate with BigAnt client program, integrate document management to the IM system. ...

... Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue ... Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System ...

... Support Organizer Pro,database software for Windows. Simple database management system that helps you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: Personnel manage your customer support personnel. Customers: manage your customers. Issues: catalog, manage, and track all issues. Log: track all ...

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage ...

... easy to use help desk software and email management software that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service. ...

... of the Box" solution for your IT service management or simply need to map clearer business processes in customer services or facilities management. iKode Service Desk aimed at the service desk where speed of deployment, easy to use, low cost of ownership. ...

News Publisher is for you to publish news and articles for your public relation and to keep people informed about your latest happenings in your organization. All you need is to just login, add your article and it gets published. This is how simple News Publisher works for you. Amongst other ...

... a powerful and professional tool for an optimal management of your data processing systems. Effective management of your workstations has now become a strategic ... able to help you each day for better management. LandPark Manager is complete software, with convivial ergonomics ... it possible to ensure the complete cycle of management of your data-processing equipment. Its Helpdesk module will ...

Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage ... information. Organizer's intuitive interface and ready-to-use kb database management solutions make it easy to set up and use. You can start using ...

... ease of access, collaboration and centralized storage and management features. However, the inbuilt issue tracking list template ... system. Issue Tracker system is an incident ticket management add-in that leverages three of your existing investments in Microsoft - Outlook, Exchange and SharePoint. It provide an easy way to collect ticket data ...

... Service CRM is simple ready to use complaint management and billing software.It take cares of the end to end complaint management process Features - Centralized repository for managing the ... - Supports multi user access - Customer Contact management - Product management - Backup and Restoration facility to safeguard your ...

... ease of access, collaboration and centralized storage and management features. However, the inbuilt issue tracking list template ... system. Issue Tracker system is an incident ticket management groupware add-in that leverages three of your existing investments in Microsoft - Outlook, Exchange and SharePoint. It provide an easy way for support staffs ...

... and user-friendly tool that provides comprehensive control and management of software and hardware inventory, monitoring and alerts ... to use, helping organizations automate and improve their management and support processes, resulting in a support consistent, reliable and superior to both internal and external customers. ...

... responsiveness by establishing your Helpdesk team. Incident resolution management extended more widely to the entire infrastructure of ... Polls and surveys / Automated escalation / Project management / Technicians management / Absence management / Priority Management / Problems and solutions settings / Ticket code ...

... find resolution to problems quickly. With the asset management and tracking module, you can easily view every problem and incident ever reported on a specific asset. Apart from emails, it can also integrate with fixed phones, Skype or SMS and supports relaying helpdesk response over these communication channels too. With ...

... web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager allows users to add to and search its knowledgebase and prioritise, sort and filter issues to suit their own preferred view. It also allows the user to identify unusual issues and track trends. ...

... used for other types of issue-tracking and incident management. Free 30 day trial. Extensive documentation: video demonstrations and downloadable manual and slideshow online. Subscription $150/month for all kalmstrom.com products, unlimited number of users. Outlook 2003-2010, also Office 365. ...

... desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. ...

... Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email ... desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web browser based. Shared open source code. ...

... you deliver professional levels or service through timely management and high levels of feedback. Developed in Microsoft ... customer portal or quick form Prioritisation and escalation management by due date and user Full accountability and tracking - never lose sight of an issue Intuitive User Interface - for easy use by ...

Manage and monitor 1-500 printers & print jobs from a single console. ...

Powerful printer control software. ...

MetaLAN is a systems management, remote computing, software audit / software license tracking ... - Hardware inventory - Software audit / license management - WMI Query - Health monitoring - Storage reporting - Wake On LAN (WOL) - Remote shutdown/reboot - SNMP network scan - Much more... ...