This Enterprise Desktop Management Software provides Software Deployment, Patch Management, Asset Management, Remote Desktop Sharing, Service Pack Deployment, Configurations, Active ... a scheduled time Automated Vunerability Assessment and Patch Management Software and Hardware Inventory with License Management Take control of remote desktops in LAN and ... Predefined configurations to achieve most of the desktop management tasks Targets for configuration can be defined using ...

WorkOrderAvenue.com is a work order / service calls management software that allows you to manage and follow-up your service requests in a simple and easy way. Also perfect as a maintenance software and repair shop software. ...

... client for the Rove Mobile Admin mobile IT management solution. Rove Mobile Admin is a highly secure ... - alerts from the following monitoring and incident management systems: Microsoft System Center Operations Manager, BMC Performance ... Nagios Monitoring Virtualization: VMware Infrastructure, Microsoft Hyper-V Incident Management: BMC Remedy Service Desk, CA Service Desk Remote ...

The All-new N-central 8 remote system management and monitoring solution provides Managed Service Providers and ... sets the standard with best-in-class monitoring and industry-leading management and reporting. Key advantages include: - Breadth and ... that cover every facet of network and systems management. - Manage more devices. Multi-platform support means you can ...

... find resolution to problems quickly. With the asset management and tracking module, technicians can easily view every problem and incident ever reported on a specific asset. Apart from emails, it can also integrate with fixed phones, Skype or SMS and supports relaying helpdesk response over these communication channels too. With ...

... based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ... system with approver, business rules for better request management, ability to group similar requests and assign to ...

Web Tracks is web based PC Inventory and Help Desk software that is installed in your local environment. The program gives your IT staff the tools required to do automated hardware and software audits and the capability to track IT equipment from purchase through disposal. Web Tracks includes a comprehensive Help ...

Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript ...

... prepared at the point of upgrade. Effective Security Management for identification of missing computer assets such as CD-ROMs, memory, hard drives and even entire computer systems. Reduce the need for costly physical inventories by removing the need to visit each desktop. Assisting with Disaster Recovery by transferring the IT information ...

... and department setup is possible with additional rights management. Shared chat history and advanced reporting and analytics section make LiveChat useful tool in online sales and support. The application fills the gap between phone and email communication. Customers and web visitors receive free and instant access to the needed information, ...

... Overview * Remote Wake Up (WOL) * Incident Management New Security and Privacy Tools * Active Directory Authentication * Remote Tool Access Rules * Auditing To meet the needs of every client, SupportSmith v2 IT Support is marketed in a flexible way. Learn more at: homepage About the company: CYBELE ...

... MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · 45 Day Unconditional Money ...

... Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Reporting Included Free Help Desk Software Integration: - iPhone App - search: Web ...

... Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - LDAP / Active Directory Synchronization - Knowledge-base Management - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Reporting Included Free Help Desk Software Integration: - iPhone App - search: Web ...

... Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP ...

... Customer Service Web Portal - Incident & Problem Management - Email-to-Ticket Conversion - Asset Life Cycle Management - Change Management (Approval Workflow) - Two-Way E-Mail Correspondence - Service Level Agreement (SLA) Alerts - Knowledge-base Management - LDAP / Active Directory Synchronization - Customer Satisfaction Survey Management - Reporting Included - Server Licensed or ASP ...

... platform. Out-of-the-box modules Help Desk, ITIL, CRM, Document Management, Workflow and custom Business Process Management. The product is free for 10 users: 5 staff and 5 end-users. To obtain your free license, click Setup/License after installation. If you install ...

Organizer 2010 Professional Edition can be used by and industry to generate sales bill/tax invoice. Bill register for a complete financial year can be maintained. Simple user interface makes it easy and less time consuming for the operators to learn and understand the process of Sales and Payment. Also with the ...

Desktop Central MSP is a web-based Windows Desktop Management software that helps managed service providers to efficiently ... customers' desktops and servers. It offers integrated desktop management functions like Software Distribution, Patch Management, IT Asset Management, Remote Control, Configurations, and System Tools. Being network-neutral, ... a scheduled time Automated Vunerability Assessment and Patch Management Software and Hardware Inventory with License Management Take ...

InsTIL help desk software has a modular, pre-integrated set of six modules that allows you to choose the functionality your business needs, with scalability to address growing needs. InsTIL Service Desk is a comprehensive set of software product offerings designed to improve IT service levels and productivity, Deliver best practices & ...

... is part of QoS-IT a complete IT Services Management solution designed & developed for Microsoft CRM. www.qos-it.com ...

... is part of QoS-IT a complete IT Services Management solution designed & developed for Microsoft CRM. www.qos-it.com ...

FAQ & Knowledge Management Software. With Knowledge MS, you can add a powerful, searchable and fully featured knowledge base to your website in minutes. Manage all your frequently asked questions and knowledge base entries with ease. The main features include: totally private label, unlimited articles, categories and subcategories, unlimited Administrators, ...

... that combines ticket tracking, chat support and knowledgebase management into one centralized user friendly interface. The software includes many value added features to help improve your customer support efforts as follows: * Minimize Toll Free Phone Support Costs - The Omnistar Live Help desk component will allow your customers to ...

The Web Based BC Call Center gives you the tools needed to quickly set up a coherent support platform, saving you and your business time and money, decrease your response times and increase the efficiency of your client service operations. Features include historical records, archiving, call ownership and assignments, statistical and ...