EasyService - it's the Help Desk system for registration and watching requests from users in network. Main program's features: Registration and watching users' requests in network TCP/IP (remote access support); 3 levels of the requests descriptions; Editing ...

Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to ...

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue ... a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves ... and many other features. Try this web based helpdesk software. ...

... provider of secure, on-demand IT Management services that helps companies manage their PC and software assets, organize software licenses and IT contracts, and detect risks and license compliance gaps. Delivered as an on-demand service with no software or servers required, SAManage empowers companies of all sizes with capabilities that were ...

Jet Service Desk is a high-speed HelpDesk/Service Desk system which includes following workflows: Request Management, Incident ... Configuration Management, Service-Level Management, Knowledge Management. Jet Service Desk main module corresponds to classic Windows application which ... on Fast Report 4 -Administrator module -Jet Service Desk Mail Gate -Events notifying system Main module includes ... on Fast Report 4 report builder. Jet Service Desk application transfer the report executing parameters to Fast ...

... into shoppers is the goal which LiveHelnow tools help you achieve. These are hectic times and guests ... chat conversation with website agent and promptly find help they are requiring. Website comes alive with chat, ... fast, time is of the essence, live chat helps. When visitors to your website come to the ...

EasyDesk Helpdesk is a popular simple call logging utility for small helpdesks and support centres. It is designed primarily to ... EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, ... use Call/Work/query logging system for small customer support desks and service or any other companies - Log ...

An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a ... collaborate, analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically ... emails, phone calls or SMS, it offers your helpdesk to cut the overhead of manual tasks significantly ... be displayed in grids, charts and graphs, enabling helpdesk managers to evaluate the performance of the helpdesk ...

... that wants to track calls coming into their help desk and/or the customer service department for follow up ... as the call is taken by the support desk. Once the issue is resolved the resolution is ...

HelpDesk OSP connects Outlook and SharePoint or Office Live ... of the best of the Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used ... that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is ...

... and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers ... of all sizes and types. The DataTrack System helps with all facets of your help desk, including such features as work order tracking, ...

Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable ... for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as ... routinely faces customers’ requests would benefit from IBN Help Desk as it can manage all work from ...

Omnistar Help Desk Software is one of many online applications developed ... solid business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools, helpdesk support software and other Help Desk Software chat tools, and combined the best of ... we now all know and love as Omnistar Help Desk Software. By effectively developing this comprehensive application, ...

Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and ... communication between a user and a supporter. It helps users register on their own and submit their ... source for reporting on performance of the Service Desk staff and reliability of particular assets. Each request ... sort requests by various parameters. Hardware Inspector Service Desk is fully customizable. Administrators can change values of ...

... Look no further. Mikogo is a free online desktop sharing tool full of features to assist you ... 10 participants simultaneously, while still sitting at your desk. Mikogo can be employed for a range of professional, academic, or personal uses, including online meetings, sales demos, Web presentations, remote support, group collaboration, ...

Real-time and interactive PC inventory management software. You can examine your hundreds or thousands of client PCs' hardware and software automatically, track hardware/software modifications and upgrade requirements, detect pirated software, remotely control client computers, and manage all PC inventory issues. In this version, SHA-1 algorithm for file integrity check, copy IP ...

... Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby ... Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users ... requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support ...

... tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion ...

Help Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards ...

AJAX/PHP web based help desk and customer support solution with Ticket and Email ... customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support ...

ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, ... competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control ... solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it ...

CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core ...

CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. ...

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically ... intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - ... Included - Server Licensed or ASP Hosted Options Help Desk Software Integration: - Apple Remote Desktop - ...

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or ... are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial. Extensive documentation: many video demonstrations and downloadable manual and slideshow online. Subscription $150/month for all kalmstrom.com products, ...