... for many kinds of issue tracking and user support. The software is partly web based, but note ... lot of features and possibilities. One year of support and free upgrades included in the purchase price of HelpDesk for Outlook and SharePoint. The product is available for ten languages. Online video demonstrations ...

... you a simple, efficient and effective help desk, customer support and ticket tracking system. It is ideal for ... and organizations that are overwhelmed by user or customer requests and issues. How many times have you ... network auditing tool that is part of our support productivity tools. When you are working on a ...

Use Microsoft's Outlook as great Helpdesk for customer inquiries to Offices / assistants. The Add-in for Reply-Butler supports you when you with storing of the text ... structure with the usual questions which occur in customer inquiries Offices / assistants, accompanied by tips for ... be sorted into these areas. All Secretary boilerplates support a multi-user configuration so that with a LAN ...

Use Microsoft's Outlook as great Helpdesk for customer inquiries to Hotels/Inns. The Add-in for Reply-Butler supports you when you with storing of the text ... structure with the usual questions which occur in customer inquiries Hotels/Inns, accompanied by tips for boilerplates that ... be sorted into these areas. All Hotel boilerplates support a multi-user configuration so that with a LAN ...

Use MS-Outlook as great Helpdesk-solution for customer enquiry at Fashion companies. This additional software for ... text modules for the helpdesk. All Fashion boilerplates support a multi-user configuration so that via a local network several helpdesk staff can use the identical phrases and possess the same DB. All text templates already ...

Greet your customers online, and help them buy! eTalkup is a ... make money by enabling you to providing great customer service to your online customers. ...

... help desk software for your service desk software, customer support software, and issue tracking software needs. Are you ... / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac ... automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support ...

... help desk software for your service desk software, customer support software, and issue tracking software needs. Are you ... / Active Directory Synchronization - Reporting Included - Customer Satisfaction Survey Management - Vendor Neutral: Windows, Mac ... automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support ...

DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and ...

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System helps you to increase customer satisfaction and reduce customer downtime. It helps you ...

LIVECHAT Contact Center is a customer service solution. With chat button placed on the ... simple & quick access to live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and ... canned answers and also allows to transfer the customer between different agents without losing chat history. LIVECHAT ...

... to use:- No extensive training is required. Our customers tell us that one of the major reasons ... Email notification. Full Audit trail. System privileges. Manage support contracts. ...

... change the way you work. Many of our customers have told us they looked at helpdesk software ... to use:- No extensive training is required. Our customers tell us that one of the major reasons ... Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new ...

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a ...

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases ... in months, and continue delivering higher levels of customer satisfaction year after year. Such support software serves both internal customers and external customers and is scalable. With the ...

Skymol Communicator is a web-based customer service and live chat, live help system using ... software, help desk software for online sales and customer service. Our new solution establishes a powerful communications ... voice, voice/video, and chat of course with your customers and web site visitors from anywhere in the ... as enhance the overall online experience of your customers. Select a visitor in the real-time monitoring interface ...

Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), ... Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside ... voice, video, and chat of course with your customers and web site visitors from anywhere in the ...

... tool you need to manage your business IT support requirements. Staff and end users alike will appreciate ... headed itemized time sheets to accurately bill your customers effort according to their support contract. Razordesk 10U Starter Edition is great value ... the portal. Ideal for small and medium sized support organisations, and a logical 1st step from the ...

... simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick ... see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous ... Easy to use Call/Work/query logging system for small customer support desks and service or any other companies ...

... calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution ...

... to the tables. PDA-integration. Open webform for receiving support questions online. Outlook form can be customized by ... trial! Organization price (690 US$ including 1 year support) - no limits on number of users. Extensive documentation: many video demonstrations and downloadable manual and slideshow online. Compatible with Outlook 2000-2003, Vista, IE7 ...

... questions to find their answers. Increased visitor and customer satisfaction Deliver 'no hassle' online support 24 hours a day, 7 days a week. ...

... change the way you work. Many of our customers have told us they looked at helpdesk software ... to use:- No extensive training is required. Our customers tell us that one of the major reasons ... Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new ...

... Free is a web based solution for organizing support department. It is fully functional, commercially free for ... the features that will enhance and improve your support center while simplifying its management. Key advantages: - ... short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - ...

... to install and simple to use for both support staff and end users alike the system is ... enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not ...