Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue ... Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves ... windows-integrated authentication and many other features. Try this web based helpdesk software. ...

HelpDesk OSP connects Outlook and SharePoint or Office Live ... of the best of the Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used ... tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office ...

Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable ... for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as ... routinely faces customers’ requests would benefit from IBN Help Desk as it can manage all work from ...

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble ... Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby ... Trouble Ticketing Automatically convert the emails sent to Help Desk into trouble tickets or enable your end users ... browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the ...

... tracking software for for IT and/or customer support desks. User-friendly interface offers, dashboard view, customizable screens, multiple ... issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, ... etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/management, advanced data searches, ...

AJAX/PHP web based help desk and customer support solution with Ticket and Email ... customers, organizations and end-users, whether as an internal help desk or an external customer support desk or call center: - Track and manage support ...

ieSupportManager is a fully featured desktop and web based helpdesk system. Features include a web interface, email notifications, email logging, knowledgebase, contract management ... competitively priced and comes with full context sensitive Help. ieSupportManager uses the latest web based and desktop technology to enable you to have complete control ... solutions. Also backed up by ieComputerSystems expertise in helpdesk development, ieSupportManager is not just a take it ...

The Web Help Desk software for Mac OS X offers an industry leading web-based help desk software feature set that allows you to dynamically ... service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web ...

Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or ... tool facilitates business intelligence. Knowledge base. Report generator based on MS Excel allows you to build and ... are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 day trial! ...

No expiration, no ads, just free. The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track ... service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, ...

No expiration, no ads, just free. The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track ... service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, ...

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically ... service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web ...

Features of Trouble Ticket Tracker * Allows users add tickets * Enables users to view tickets raised * Facilitates editing tickets * Shows current status of tickets * Searches tickets by date, issue type, ticket id, and ticket status * Provides admin section to create new users, add new issue status, ...

... the number of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to ... software metering capability to identify and maintain standard desktop configurations and those that fall out of compliance ... Plan and budget for migrations, ensuring that any desktop changes needed to support an upgrade are effected. ...

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract ... enables end-users to submit tickets via an online web form or through email. It automates several key ... under-utilized licenses across your organization. ServiceDesk Plus can help you maintain a complete product catalog based on ...

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective ... users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface ...

Skymol Communicator is a web-based customer service and live chat, live help system using Voice (VoIP), Video, Text Chat communication forms through your web site. Skymol offers on-demand live chat software, help desk software for online sales and customer service. Our ... solution establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between ...

Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), Video chat, Text Chat communication forms through your web site. This customer service software establishes a powerful communications interface inside a web page, creating a live real-time voice,video connection between ...

Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of ...

Polar Help Desk Free is a web based solution for organizing support department. It is fully ... Flexible licensing models Key benefits: - Fully functional web based help desk, commercially free for 1 named user - Reports ... user-friendly interface - Incorporate proven Incident Management process based on ITIL and best practices procedures - Increase ...

Macros - Help Desk Reply Automation and Macro Software. Macros allows you ... is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and ...

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information ... additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ability to ...

... a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests ... like at your location for all 3 components: desktop, web and pocket pc. Try the fully functional 30

... 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not ...

Polar Help Desk is a web based solution that helps you organize support department. With its features like ... email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service ... Your benefit - Incorporate proven Incident Management process based on ITIL and best practices procedures - Adjust ...