versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing ...

... front-of-house activity, with a simple report forwarded to call centre staff for customer follow-up on a daily basis * Unique data warehouse allows for abuse emails to be analysed via customized reports or via ...

... can help you. "Mailwatch" is your personal message centre, best for the person who do not want ... subject of the new messages. 3.Place phone call to alert you about the new messages, you ... message body. 4.Or you may hangup and call back later when you have time for listen ...

CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions ... To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide ...

CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions ... To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide ...

CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions ... To maintain good relations with your customers, the CentreDesk solution makes available the tools needed to provide ...

... exist any efficient way of making a phone call to a number not stored in the mobile ... this issue. With Bluetooth PC Dialer a phone call is never more then one click away independent ... With Bluetooth PC Dialer you have the following call options: * How to call in hidden ...

... a Windows based softphone and answermachine for Voice Calls over the Internet (VoIP). To use SuperVoice VoIP, ... Include: -Multiple Lines for incoming and outgoing phone calls -Custom Ringtones..hear a different tones if you have an important caller on the line based on -Caller ID -On ... wave files as well as MP3 files -Incoming call log -Simple to use phonebook with favourites list ...

... record telephone conversation -Supports different greetings for different callers based on Caller ID information -Automatically forward your voice mail and ... e-mail account. -Enhanced 1-Level Tree Script support Remote caller can now access directly to a specified mailbox ... a tree script. -Supports Group Mailboxes - a caller can leave a message to a group mailbox ...

Network SuperFax 8.0 does everything you ever wanted for your fax needs for small businesses. It sends a fax from any windows application, receives faxes, you can do fax broadcasting. You can even E-mail a fax, great for when you want to email your documents but don't want the sender to ...

... PROGRAMMING EXPERIENCE NEEDED! Creating a system that transfers calls, or takes credit card orders 24/7 has never ... version only) Automatically detects and takes incoming fax calls (Modem only) You don't need any additional software, ... example: play greeting, record greeting, remote mailbox access, call transfer, access to any ODBC database, retrieving digits, ...

... arrive in the mailbox When you SuperVoice Pro calls you to let you know a voice message ... it straight away, you no longer have to call back. -Improved System Operator You now can sound ... your speakers depending on the mailbox where the caller wants personal attention of. -Voice to email forwarding ...

... from any Windows applications -Automatically receive faxes -Supports Caller-id -Forwarding of incoming voice messages via email as PCM wave files, which playback is supported on almost any pc and mobile computer / PDA. -Forward incoming faxes by email as PDF or Tiff files -Export Received faxes as PDF Documents -Supports ...

SuperFax® is a simple yet powerful fax communications program for Windows. It is compatible with standard Class I/II fax/data modems. The product's user-friendliness allows anyone to easily send and receive faxes PC or laptop! Features of SuperFax -Sends fax directly from any Windows application. -Receives faxes automatically. -Supports most popular Twain ...

... on hundreds of thousands of government, military, 911 call centre and corporate computers. The low cost of ownership (support and upgrades within the major version number included free) makes PresenTense Time Client a natural ...

... telecommuter, or if you work with a customer call centre, an airport service desk or a hotel service desk, Clockmate would be a valuable tool for you. Enjoy using Clockmate! ...

... Developer Studio helps you develop and host automated call handling systems which can be tailored to individual ... complex IVR software or implement a simple inbound call center, set up automatic dialing or create a fully automatic call management system in Windows. Setting up an IVR ... flow chart to specify the route for your calls. This visual development approach closely mimics the "What ...

... been designed to integrate with popular accounting and call centre management softwares. ...