Commercial, $389.99
... System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop ... features as work order tracking, escalation and automation, knowledge base, asset management, e-mail notifications, user-defined fields, PC auditing, ... browser, while allowing them to search the integrated knowledge base for the answer to a problem. ...
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