Professional remote support solution. Unlimited support sessions. There is no limit to how many customers you provide support service or to how many support sessions you establish. Remote control, File transfer and Chat. No software installation required. Provide immediate support to customers and colleagues without pre-installing software. Generate reports about your support activity over a defined period of time. Learn ...

ManageEngine SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact ... resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level. ... tickets or enable your end users to submit support requests (trouble tickets) from anywhere, anytime using just ...

... Desk Software (from $4995, 45 day MBG) HelpSTAR supports ITIL processes for best-practice service management, including: · Problem Management and Incident Management · Change Management · Knowledge Management · Dashboards for real time Tactical Management · Configuration Management · Service Level Agreements (SLA`s) · Asset Management including License Compliance · ...

AJAX/PHP web based help desk and customer support solution with Ticket and Email management, Knowledge Management, Live support chat, Product Catalog, News management and Support Forum and in one low-cost collaborative package intended to use in B2B or B2C. SupportPortal allows multi-channel interaction for multiple customers, organizations and ... an internal help desk or an external customer support desk or call center: - Track and manage ...

... makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks. ...

... makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks. ...

... assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - ...

... additions to the tables. Open webform for receiving support questions online. Outlook form can be customized by administrator. VB 6 and .html source code available for purchase if further customizations are needed. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking. Free 30 ...

... to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web ...

... ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. ...

... to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support web portal, email-to-ticket conversion, and 2-way email integration. Free Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web ...

... assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration. Key Help Desk Software Features: - 100% Web-based Help Desk Software Solution - Customer Service Web Portal - Incident & Problem Management - ...

... or browser add-ons. Fully integrated with Skype and support two way video (webcams). Screen sharing has never been so easy! ...

... tools for demonstration. 10.Graphic marks Make graphic marks. Support for color selection and eight drawing tools of ... printer connected with the computer. 14.Various Connection Mode Support for ActiveSync. Connect with the device by USB, Bluetooth or serial port firstly. Note if the state of ActiveSync is OK Compatible with TCP, ...

... communication and collaboration * Results in better customer support * Improves turn-around-time for technical and customer support ...

... of vendors you are managing, improving help desk support, enforcing configuration standards and effectively migrating to new ... migrations, ensuring that any desktop changes needed to support an upgrade are effected. DNA allows you to procure the components in advance, plan the work and ensure the installation team is fully prepared ...

... of a kind solution that combines remote technical support with inventory and client management. With over 100 ... provide a 24-7 helpdesk with an email powered support ticketing system. Be alerted to problems, changes in client computers and when maintenance needs to be preformed before your clients call with the remote ...

... manage the ever-changing IT infrastructure is critical to support business goals. Bellerophon Helpdesk automates many aspects of ... and allowing the help desk to focus on support & problem resolution. In order for today's businesses ... you create... an efficient, cost effective customer focused support environment! Whether you currently track support requests on ...

... easy to use and very powerful live customer support live help software for websites. 15 days free ... secured by 128 bit encryption. 24*7 free live support. No setup fees. Save 50-80% More compared to other chat solutions. No Credit Card Required during the free trial period. You do not need ...

... View and operate on the remote PC screen, support remote parties. * Share your desktop - Share ... for windows 2000 and above, including Vista * Support disk clone installation * Support low speed internet connection * Billing in connection ...

... tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate ... accurately bill your customers effort according to their support contract. If you prefer to host the system ... system. All self-installed packages include free 30 days support to cover installation. Optionally purchase Extended on-line Support ...

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop ...

... Email notification. Full Audit trail. System privileges. Manage support contracts. ...

... Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent. ...

Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. ...