... for many kinds of issue tracking and user support. The software is partly web based, but note ... authentication. Great customization possibilities. Subscription $150/month, free use support and upgrades. The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Free trial of ...

... to install and simple to use for both support staff and end users alike the system is ... enable you to have complete control over the support process without the complications and costs associated with other more expensive solutions. Also backed up by ieComputerSystems expertise in helpdesk development. FREE for 6 ...

... additions to the tables. Open webform for receiving support questions online. The ticket form is in HTML and also easy to customize. Suitable both for in-house and outsourced helpdesks. Can also be used for other types of issue-tracking and incident management. Free 30 day trial. Extensive documentation: video demonstrations and ...

Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and ...

... makes various tasks required in searching or providing support information about any windows application available right at the tip of cursor. For example, searching for support information on web, writing blog posts about software ... contextual feedback from customers so they can provide support and improve their software for future releases. Read ...

... software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. ...

... software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and ...

... are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, ... so you can use it with confidence to support your organization or customers in the future. Core featureS: No Ads, No up sell, No support fees and you don't have to register The ...

... additional sites. Screen shots, more detailed information and support forums are available at the AmberSoftware web site. ...

Allowing flexibility through remote access pcvisit 4 Remote is an ideal software solution for administrators and those requiring remote access for server or network maintenance. Additionally, business travellers can access their office PC regardless of place and time. After the software has been installed on the user's PC, it can be ...

The solution for support enterprises, wanting to give more online support and earn even more income. Profit on a ... fast problem solution and high productivity for your support activity. Due to Recording, Session History, Taxameter and pcvisit SupportJournal functions, your customers can finally see and understand ... 11 participants NEW: Remote comfort functions for uninterrupted support, even with reboots, through reconnection mechanisms NEW: Transfer ...

The solution for IT supporters wanting to generate an income with online support. Access customer PCs via the internet and solve ... of system information and much more, simplify your support and extend number of services you offer. On ... more usability. When activated, you can provide “customer-free” support – including remote User Account Changes, restarts and ...

Simple and smart online support pcvisit EasySupport 10.0 is specifically tailored to the application of professional online support. This slimline solution offers you all of the necessary functionality to provide professional technical support, without any waste or gimmicks - with innovative remote functions and excellent usability. Support your customers via the internet - just as ...

MetaLAN is a systems management, remote computing, software audit / software license tracking and hardware inventory tool. MetaLAN can dramatically increase the productivity of the Network Admin and Helpdesk staff. Remote control, monitor, plan hardware and software upgrades using the included reports and health monitoring. Know what software is installed on ...

... for users and PCs administration * Windows Logon Support. * Remote Installation Tool allows for easy ThinVNC setup on a remote PC. * Wake-On-Lan (WOL) Visit us at: www . thinvnc . com ...

... Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent. ...

... and systems management. - Manage more devices. Multi-platform support means you can remotely control any device from ... being interrupted from their work. - Powerful reporting. Support daily operations, troubleshooting and capacity planning with a single reporting solution. - Go-to-market support. Get to market faster and reduce sales costs ...

... Outlook. More importantly, it can automatically process incoming support request emails, assign relevant technicians, enforce service level, ... integrate with fixed phones, Skype or SMS and supports relaying helpdesk response over these communication channels too. ... a web browser, to work on their assigned support cases. Furthermore, on the Customer Web Service site, ...

... maintain employee department, computer, and phone number information. Support personnel are notified via a pop-up screen anytime ... becomes available. Twenty (20) reports targeted for both support personnel and their managers are available for viewing and printing. Track service reports by Assignee or by Product. Multiple users can log on to ...

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network ...

... is the perfect tool for secure telecommuting, remote support and administration. ThinVNC Remote Access Server provides an ... User Interface - Users/PCs Administration - Windows Logon Support - Remote Install Tool - Wake-On-Lan (WOL) Visit our site: www . thinvnc . com About the company: We are a leading company in ...

... makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks. ...

... makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks. ...

... makes available the tools needed to provide the support and attention to detail, that prevents logs from falling between the cracks. ...

Online support for newcomers DeLuxe pcvisit BasicSupport PLUS provides the easiest entrance into the world of online support and includes comfort functions. See everything on your customer's PC and lead them through the support session by remote control – just as if you were sitting together. Regular support tasks such as installing drivers and giving accurate ...