... demos, online training, and interactive collaboration; (2) Remote Support – for remote control of your customers’ PC or Mac desktops, with remote reboot and file transfer; (3) Remote Access – for access to your office or home computers from anywhere, anytime; and (4) Web seminars -- requiring no download of ...

... a simple, efficient and effective help desk, customer support and ticket tracking system. It is ideal for ... network auditing tool that is part of our support productivity tools. When you are working on a ticket, this will allow you to bring up information about the computer or asset involved, helping ...

Use Oulook as Helpdesk for customer queries to Office assistants / registries. The additional software helps you with construction / administration of the text modules for Secretary topics for the helpdesk. One receives a specified structure with the most common headlines which turn up in customer queries Office assistants / registries, ...

... Pensions. This additional software for the Software Reply-Butler supports you when you with storing of the Hotel ... sorted into these areas. All Hotel text phrases support a multiuser network so that with a local network all helpdesk workers use the identical phrases and possess the same text modules. All templates ...

... get accessed very quickly. All Fashion text phrases support a multi-user network so that with a LAN all the helpdesk staff use the identical boilerplates and possess the identical boilerplates. Get it now! ...

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System ...

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition ...

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases ... levels of customer satisfaction year after year. Such support software serves both internal customers and external customers ... features. Why? Any software company that releases customer support software, specifically FAQ management software, that does not ...

Skymol Communicator is a web-based customer service and live chat, live help system using Voice (VoIP), Video, Text Chat communication forms through your web site. Skymol offers on-demand live chat software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web ...

Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), ... them with no phone costs. Skymol live customer support software includes voice mail and video mail as ... our software, you can reduce operating and customer support costs as well as enhance the overall online ...

New - Support for Windows Vista Beyond Remote is a powerful remote access and support tool for individuals, businesses, and service providers. New ... Other standard features include: Wake On LAN, embedded support for XP Remote Desktop & Terminal Server Connections, ... Copy and Paste between computers & Great Technical Support via our online Forums! Beyond Remote is simple, ...

... a quality low cost help desk and remote support solution designed to track and organize work order ... and over the internet using a client initiated support connection. The software is easy to use and ... server on your local area network. Provide remote support to your customers over the Internet using the ...

... visitor and customer satisfaction Deliver 'no hassle' online support 24 hours a day, 7 days a week. ...

... to computers running Microsoft Windows NT/2000/XP/2003/Vista. Reduce technical support times from 2 hours to 5 minutes by tracking important changes made to systems. Start with the high-level summary of easy-to-understand sentences and optionally drill down to files and registry entries. Have intelligent conversations between users/customers and IT. Instead of following ...

RemotePass Access enables you to remotely support any user that is internet enabled and to ... RemotePass Access was designed for fast online product support, instant software troubleshooting and powerfull remote control software for every helpdesk that wants to support employees and customers outside the boundaries of a ... from any location to any location. Features: - Supports all Western European languages - Pay and start ...

... Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent. ...

... Free is a web based solution for organizing support department. It is fully functional, commercially free for ... the features that will enhance and improve your support center while simplifying its management. Key advantages: - ... short training period enabling seamless introduction of new support staff - Flexible licensing models Key benefits: - ...

Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. 7 reasons for choosing IPI.HELPDESK: 1. Price: $99.95 This is the full product price, not per user. 2. An intuitive interface for regular users. The easy-to-use and well-defined ...

... according to how you work. Designed for IT Support Professionals who regularly connect to many servers, using Remote Desktop, for management and administration purposes. MuRD adds a connection manager and tabbed window interface for working with more than one connection. ...

... ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. ...

... desk software solution for delivering customer service and support. It easily installs on your web server as ... your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket. Help Desk for IIS gives you the ... - Password protection with strong cryptographic algorithm. - Supports Microsoft Windows NT, 2000, XP Pro, 2003, Vista. ...

LogOnMyPC is the next level Web-based service that allows you to remote control your office PC or network from any Internet-connected computer include wireless PDA even if both sides behind firewall. You don't need open any port on your office firewall,integrate your exist network security. Access to your PC and network ...

... looking for if you want a simple customer support program with an optional web interface. The windows application lets you easily report and search customer contact information. The web interface will allow your customers to submit requests via browser and staff can also update info via the browser. Pocket PC ...

Problem Solved! 4.6 is a comprehensive but easy to use help desk program which includes both a windows based application and a mini-http server that you have running in less than an hour. The web interface is generated dynamically so you do not need to know Java, CGI-Bin, Active Server Pages ...

... ownership by enabling administrators to proactively secure, manage, support and inventory desktops from a central location. ...