... including online meetings, product demonstrations, online presentations, remote support, or webinars. Provide online technical support for your customers. Conduct product demonstrations for business customers. Use Mikogo to discuss and edit a current team project. Or on a personal level, ...

... notes may be recorded for each machine for support and maintenance purposes. ShareRight Documentary provides indexing of all files contained within shared folders, with powerful searching technology to quickly locate documents based on any parameter (file name, type, contents etc...). ShareRight Documentary can handle tens of millions of documents. When ...

Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. ...

... desk software for your service desk software, customer support software, and issue tracking software needs. Are you ... automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Intuitive point-and-click configuration and intuitive end-user experiences ... yours! The Web Help Desk’s web based customer support software allows your IT service desk to run ...

... desk software for your service desk software, customer support software, and issue tracking software needs. Are you ... automatically routes *any* form of requests; from technical support requests to change management requests to non-technical support requests. Intuitive point-and-click configuration and intuitive end-user experiences ... yours! The Web Help Desk’s web based customer support software allows your IT service desk to run ...

DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis, integration with MS Outlook, MS Excel, Adobe PDF, Website integration, logistics, trip and ...

ActiveXperts HelpDesk System is a powerful, web enabled support management system designed for help desks, call centers, customer support centers and ICT departments. It is designed to provide a complete support solution, to streamline helpdesk processes. ActiveXperts HelpDesk System ...

... live chat with customer service representatives or sales support. Agent has got even more functionalities- personal and ... Contact Center useful tool in online sales and support. The application fills the gap between phone and ... the needed information, while the agents can provide support up to 5 times more effective than on ...

... Email notification. Full Audit trail. System privileges. Manage support contracts. ...

... Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent. ...

... the professionals who work online and provide remote support and consulting services. It can provide you the most secure, the most convienent and the fastest remote control functionalities. It combined the P2P and the secure coorperate gateway traversal techniques, which can traverse most of the complex cooperate networks in the ...

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition ...

How often did you type "Dear Mrs. ..." and added a few words that were almost always the same? Why bother with such repetitive task? We don't and you shouldn't either That’s why we created the ReplyButler, an add-on for Microsoft Oulook that saves you from a lot of boring typing ...

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases ... levels of customer satisfaction year after year. Such support software serves both internal customers and external customers ... features. Why? Any software company that releases customer support software, specifically FAQ management software, that does not ...

... worldwide TeamViewer is a standard tool to give support and assistance to people in remote locations. The software can also be used for presentations, where you can show your own desktop to a partner, e.g. to present a software solution. TeamViewer offers secure, encrypted data transfer to maximize security. ...

Skymol Communicator is a web-based customer service and live chat, live help system using Voice (VoIP), Video, Text Chat communication forms through your web site. Skymol offers on-demand live chat software, help desk software for online sales and customer service. Our new solution establishes a powerful communications interface inside a web ...

Skymol Live Customer Support Software is a new web-based customer service, customer support and live help system using Voice chat (VoIP), ... them with no phone costs. Skymol live customer support software includes voice mail and video mail as ... our software, you can reduce operating and customer support costs as well as enhance the overall online ...

New - Support for Windows Vista Beyond Remote is a powerful remote access and support tool for individuals, businesses, and service providers. New ... Other standard features include: Wake On LAN, embedded support for XP Remote Desktop & Terminal Server Connections, ... Copy and Paste between computers & Great Technical Support via our online Forums! Beyond Remote is simple, ...

... tool you need to manage your business IT support requirements. Staff and end users alike will appreciate ... accurately bill your customers effort according to their support contract. Razordesk 10U Starter Edition is great value ... the portal. Ideal for small and medium sized support organisations, and a logical 1st step from the ...

... site name, web site address, login name, password, support email, notes, .. Web Organizer Table: solution that allows you to organize and maintain all your web addresses using specialized table field. Web Advertising: complete database template that allows you to maintain data about your marketing activities on the Internet. Ready-to-use ...

Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and ready-to-use kb database management solutions make it easy to set up and use. You can ...

... of a kind solution that combines remote technical support with inventory and client management. With over 100 ... provide a 24/7 helpdesk with an email powered support ticketing system. Be alerted to problems, changes in client computers and when maintenance needs to be preformed before your clients call with the remote ...

... simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick ... to use Call/Work/query logging system for small customer support desks and service or any other companies • Log calls quickly and simply for new customers or build up an existing customer base. • ...

... interfere . sound feedback after commands . hotkey support . start immediately after download ...

... customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be ...