... both the 32-bit and 64-bit versions and also support Windows Server 2008 R2/2008/2003 32-bit and 64-bit platforms. ...

AwebDesk Help Desk is an IT support software that provides the easiest way to manage customers and its support requests with a centralized platform, route and delegate requests quickly and easily. Customers can submit their support ticket online or via email and use the ... requests at one place, assign it to different support staff (or let the software do this based ...

versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing ...

... fast, and secure cloud-based help desk and remote support system. Support professionals can resolve technical issues online with our ... remote control solution. Designed for single or multi-agent support organizations, eBLVD offers advanced administration, reporting and integration ... other "extra" fees. And you get 24-hour-a-day, 7-day-a-week support from our U.S.-based Global Customer Care department. How ...

Customer Support Organizer Pro,database software for Windows. Simple database management ... you to organize, track, and manage your customer support activities. 4 simple databases included in Customer Manager Pro: Personnel manage your customer support personnel. Customers: manage your customers. Issues: catalog, manage, and track all issues. Log: track ...

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition ...

Would you like to help friends or acquaintances with their computer problems from a remote location or have them help you? Do you want to make large files available to others – quickly and easily? Or would you like to show your desktop to someone at a remote location? In these ...

... that will help you to ensure unmatched customer support and assistance for your clients. With iKode Helpdesk x you can set up a web based support ticket system easily for your website to deliver excellent customer service. ...

iKode Service Desk X provide a broad range of professional fully integrated Serive Managemnt tool and offers a low cost of ownership yet comprehensive service desk, whether your want an ITIL whether you want an ITIL "Out of the Box" solution for your IT service management or simply need to map ...

... and Remote Assistance over public networks. Designed to Support Heterogeneous Infrastructures: Goverlan Remote Control v7 supports four communication protocols: Goverlan RMC, Citrix ICA, Microsoft ... based platforms, but also to any platform which supports the VNC protocol such as Mac OSX or Ubuntu. Full Support for Citrix XenServer and Microsoft Terminal Services Thin ...

... Android tablet, ChromeBook, or any other device that supports HTML5. ThinRDP enables secure access to any PC ... their Windows desktops through their favorite browser. ThinRDP supports Internet Explorer 9, Firefox, Chrome, Safari, and all ... - Works with all HTML5-compliant web browser - Supports Remote Printing - Support for PC, iPad, iPhone, ...

QUAD Help Desk was designed to be a very simple, easy to learn, easy to use, easy to afford program for customer service. Multi user ready at no additional cost, QUAD Help Desk provides basic functionality that does not require consultants to help you install and learn the program. Your CSRs ...

Knowledge Base management software for Windows users. Intuitive and powerful database management features allow you to record, organize, and manage frequently asked questions, technical issues, product specifications, or any other general information. Organizer's intuitive interface and ready-to-use kb database management solutions make it easy to set up and use. You can ...

... site name, web site address, login name, password, support email, notes, .. Web Organizer Table: solution that allows you to organize and maintain all your web addresses using specialized table field. Web Advertising: complete database template that allows you to maintain data about your marketing activities on the Internet. Ready-to-use ...

Many organizations today are migrating their customer support mechanism to SharePoint, due to it’s relatively ease ... staying on top on the growing amount of support request emails from end-users. Without an organized and ... can lead to increased response time and even support requests falling through the crack. These limitations prevent

... protocols -Presentation tool -File Transfer -Remote Printing -Clipboard Support -Video Driver support -Windows Vista / Windows 7 UAC support Looking for a free web remote desktop solution? ... and HTTPS using WebSockets and AJAX protocols -Clipboard Support -Video Driver support -Windows Vista / Windows 7 UAC support ThinVNC can be pared with ThinVNC Access Point, ...

... Android tablet, ChromeBook, or any other device that supports HTML5. ThinRDP enables secure access to any PC ... their Windows desktops through their favorite browser. ThinRDP supports Internet Explorer 9, Firefox, Chrome, Safari, and all ... - Works with all HTML5-compliant web browser - Supports Remote Printing - Support for PC, iPad, iPhone, ...

How often did you type "Dear Mrs. ..." and added a few words that were almost always the same? Why bother with such repetitive task? We don't and you shouldn't either That’s why we created the ReplyButler, an add-on for Microsoft Oulook that saves you from a lot of boring typing ...

Many organizations today are migrating their customer support mechanism to SharePoint, due to it’s relatively ease ... staying on top on the growing amount of support request emails from end-users. Without an organized and ... can lead to increased response time and even support requests falling through the crack. These limitations prevent ... and SharePoint. It provide an easy way for support staffs to collect ticket data from emails, assign ...

... helping organizations automate and improve their management and support processes, resulting in a support consistent, reliable and superior to both internal and external customers. ...

LandPark Helpdesk helps you achieve optimal technical support. Increase responsiveness by establishing your Helpdesk team. Incident resolution management extended more widely to the entire infrastructure of your company (purchase requests, consumables non-IT items, etc ...). Choose the helpdesk tool that is tailored to your needs with a rapid, low-cost implementation: ...

... desktop sharing solution for online meetings and remote support? Look no further. Mikogo is a free remote ... in conducting the perfect web conference or remote support session. Share any screen content or application in ... conferencing, online meetings, sales demos, web presentations, remote support, group collaboration, and more. Provide online technical support ...

... desktop sharing solution for online meetings and remote support? Look no further. Mikogo is a free remote ... in conducting the perfect web conference or remote support session. Share any screen content or application in ... conferencing, online meetings, sales demos, web presentations, remote support, group collaboration, and more. Provide online technical support ...

... desktop sharing solution for online meetings and remote support? Look no further. Mikogo is a free remote ... in conducting the perfect web conference or remote support session. Share any screen content or application in ... conferencing, online meetings, sales demos, web presentations, remote support, group collaboration, and more. Provide online technical support ...

... right in your Outlook. Can automatically process incoming support request emails, enforce service level, set due date ... integrate with fixed phones, Skype or SMS and supports relaying helpdesk response over these communication channels too. ... Customer Web Service site, end-users can submit new support requests via a web form, check status, or ...