Razor helpdesk 10U 3.1.11-10U    

Author Blue Tang Web Systems Ltd Licence Commercial Price $175.00 OS Windows2000, WinXP, Windows2003 Date Released December 16, 2007 Downloads 431 Filesize 11.23 MB Language English Install Support Install Only Requirements IIS 5/6, Dot Net Framework 1.1/2.0, MS SQL2000/2005 or higher Keywords helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support Your Rating   - click to rate - you will be first!

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With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your business IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract. Razordesk 10U Starter Edition is great value for money and allows up to 10 simultaneous users to access the portal. Ideal for small and medium sized support organisations, and a logical 1st step from the Razordesk 3U Free Edition. Installation takes minutes, all you need is a Windows web server and Microsoft SQL2000/2005. Razordesk 10U includes 14 days support to cover installation issues. Purchase 12 Month Extended on-line Support or, for larger installations, a fully outsourced Premium Support solution whereby we manage your Razordesk remotely. With the extra support packages you get access to hot fixes and discounts on new features as and when they come available. Further optional extras for your Razordesk include Inbound Email Integration allowing your key clients to communicate with the portal via email. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing. The Download Tab manages software versions and documentation, letting you choose which of your customers has access to selected files. Get a discount on the Extras when purchased in conjunction with the Razordesk 10U system. Test drive a Live Demo at demo.razordesk.com or read about our choice of Easy to set-up Hosted Options. Learn about out the Razordesk 3U Free Edition, perfect for small businesses and for risk-free evaluation. Razordesk is so much more than just another helpdesk

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Razor helpdesk 10U - Latest User Reviews

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Razor helpdesk 10U - The Latest Versions History

Version	Date Released	Status	Release Notes
Razor helpdesk 10U 3.1.11-10U	Dec 16, 2007	Minor Update	Improved mullti-lingual support and more flexible inbound email capababilities.
Razor helpdesk 10U 3.1.10-10U	Oct 23, 2006	Minor Update	Addition of an alternative user interface suitable for embedding in public website. Better reports and other functional improvements and bug fixes.
Razor helpdesk 10U 3.1.10	Oct 23, 2006	Minor Update	Addition of a alterantative user interface suitable for embedding in public wrebsite. Better reports and other functional improvements and bug fixes.
Razor helpdesk 10U 3.1.09	Jun 19, 2006	New Release