123 Live Help Chat Server Software 4.2    

Author TopCMM Software Corp. Website TopCMM Software Corp. - 123 Live Help Chat Server Software homepage Licence Freeware OS Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, Windows2000, WinXP, Windows2003, Windows Vista, Windows Vista x64 Date Released May 20, 2009 Downloads 536 Filesize 22.80 MB Language English, Afrikaans, Arabic, Chinese, ChineseSimplified, ChineseTraditional, Croatian, Czech, Danish, Dutch, Finnish, French, Georgian, German, Greek, Hebrew, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Norwegian, Other, Polish, Portuguese, Russian, Serbian, Spanish, Install Support Install and Uninstall Keywords live support, live support software, live help, live customer support software, online customer support software, live chat support, customer online support, online sales software, live chat, live person, click to support Your Rating   - click to rate - you will be first!

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With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded. 123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes. Features: *advertisement module gives your product more opportunities to be learned by your customers *Remote controller of 123livehelp via MSN A remote controller and monitor of the live chat conversation *Proactive Chat Invitations The staff member can monitor a website and invite a visitor from certain webpage to chat to up-sell product or offer help. The visitors won't have to click any chat button on the webpage. What's more, the invitation won't be blocked by pop-up killer. *Client Choose Staff. Client can request help from a very staff, which is more friendly to a returned customer. *Real-time Text Chat & Optional Video Chat for Staff The java server enables instant chat. *Web-based Client 123LiveHelp flash client loads fast and end users don't need to download any plug-ins to chat with staff. *Visitors Waiting in Queue *Chat Transfer from one staff to another. *Canned Answers *Auto-detect and display language. *New API Admin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc. *Multiple Chat Requests One agent can chat with multiple clients. *Chat Search More Powerful *Custom UI Customizable client interface,and skin collection. *Integrate External Database *Auto-detect User Details Auto-detect extensive visitors information including IP address and country. *Backend Monitor *Department Management *Chat logs sent to email

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123 Live Help Chat Server Software - Copyright notice

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123 Live Help Chat Server Software - The Latest Versions History

Version	Date Released	Status	Release Notes
123 Live Help Chat Server Software 4.2	May 20, 2009	Major Update	Integrable with 123FlashChat embeded database can be turned off.
123 Live Help Chat Server Software 4.1	Mar 25, 2009	Major Update	advertisement module is introduced, and free edition is released.
123 Live Help Chat Server Software 4.0	Sep 2, 2008	Major Update	Admin panel and Operator panel are turn to Windows applications to offer richer functions.
123 Live Help Chat Server Software 3.2	Apr 21, 2008	Major Update	It can monitor and control the conversation externally on MSN Messenger.
123 Live Help Chat Server Software 3.1	Feb 14, 2008	Major Update	Proactive Chat Invitations, More powerful search, Better GUI Design, New API, Client Choose Staff, and Staff Get to Know Client Better, etc.
123 Live Help Chat Server Software 3.0	Nov 27, 2007	Major Update	faster and handy search, chat log is sent to email, ask question instantly, etc.
123 Live Help Chat Server Software 2.1	Nov 17, 2006	Major Update	Real-time Text Chat; Web-based Flash Chat Client;Canned Answers;Multiple Chat Requests;Custom UI;Search Transcripts,etc.
123 Live Help Chat Server Software 1.0	Jul 27, 2005	New Release	Real-time Text Chat; Web-based Flash Chat Client;Canned Answers;Multiple Chat Requests;Custom UI;Search Transcripts,etc.