EasyDesk Helpdesk 1.3.1    

Author Ziggyred Software Licence Shareware Price $49.00 OS WinXP, Windows2000, Windows2003 Date Released January 11, 2007 Downloads 987 Filesize 4.69 MB Language English Install Support Install and Uninstall Requirements Windows or Vista 1024x768 resolution Keywords Shareware, Helpdesk, call, logging, program, Help, Desk Your Rating   - click to rate

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EasyDesk Helpdesk is a simple call logging utility for small helpdesks and support centres. It is designed primarily to be quick and easy to use. A fully working trial version can be downloaded from the Download page. Registration costs just $49.0 Multiple suppoprt staff may share access to a common database hosted on a network resource or simply use the database on a local drive. EasyDesk is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyDesk is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions... • Easy to use Call/Work/query logging system for small customer support desks and service or any other companies • Log calls quickly and simply for new customers or build up an existing customer base. • 3 Call levels and simple assigning to other staff. • Filtering, call sheets and reports; instantly see your own calls. • Store Inventory/Stock/Details against customers. • Save attachments against calls, email customers etc... Why not download and try it – only 4mb – only $49.99!

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EasyDesk Helpdesk - Latest User Reviews

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EasyDesk Helpdesk - The Latest Versions History

Version	Date Released	Status	Release Notes
EasyDesk Helpdesk 1.3.1	Jan 11, 2007	New Release	Better reporting, minor tweaks
EasyDesk Helpdesk 1.2.7	Jan 10, 2007	New Release	Added functionality - numerous bugs fixed!
EasyDesk Helpdesk 1.2.3	Jan 10, 2007	New Release	Added functionality - numerous bugs fixed!
EasyDesk Helpdesk 1.1	Dec 11, 2006	New Release	Simple inventory system, numerous minor improvements.
EasyDesk Helpdesk 1.0	Dec 6, 2006	New Release