LBE Desktop Helpdesk 4.0.182    

Author Leigh Business Enterprises Ltd. Licence Shareware Price $900.00 OS Win95, Win98, WinME, WinNT 3.x, WinNT 4.x, WinXP, Windows2000, Windows2003, Windows Vista, Windows Vista x64 Date Released November 24, 2008 Downloads 460 Filesize 4.41 MB Language English Install Support Install and Uninstall Requirements 25 MB Hard disk space, Javascript enabled browser Keywords help desk, helpdesk, help desk software, helpdesk software, help desk system, helpdesk system, customer support, problem resolution, call center, customer service, issue tracking, call tracking Your Rating   - click to rate - you will be first!

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Easy to use helpdesk software, sensibly priced to suit all businesses. Powerful HelpDesk Software:- LBE helpdesk software will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- Many of our customers have told us they looked at helpdesk software which is more than 10 times our price - but, in their words, wasn't anything like as good. Easy to set up:- You don't need an expensive on-site visit from us to install LBE Helpdesk. Just run the supplied setup, specify the location of your database and you are ready to start. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Helpdesk is they found it very easy to understand. Scalable:- LBE Helpdesk uses industry standard databases - Access, Microsoft Sql Server and Oracle. The same database can be shared by all our Helpdesk products. Extensive Reporting:- Supplied with many reports. If you need more, you can build your own using any of the commonly available reporting tools. Rich User Interface:-Complete control over how data is presented (similar to MS Outlook), group records, change fonts/colors etc. Change format according to conditions you define (e.g. to show all overdue Jobs in red). Effectively a reporting tool built-in. Numerous pre-defined filters allow you to show only the information you need, and you can define your own filters. Share data views with other members of your team. Save time:- Text macros save on typing - enter a short word/phrase and the system will automatically replace it with pre-defined text. Ideal for standard replies. Other features:- Adapts to your organization structure. Manage support contracts by expiry date and/or number of new Jobs. Automatic escalation Transfer of jobs between operators. Target completion dates make it easy to see problems are dealt with in time. Track time/money spent.

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LBE Desktop Helpdesk - Copyright notice

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LBE Desktop Helpdesk - Latest User Reviews

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LBE Desktop Helpdesk - The Latest Versions History

Version	Date Released	Status	Release Notes
LBE Desktop Helpdesk 4.0.182	Nov 24, 2008	Minor Update	Bug fixes,new features
LBE Desktop Helpdesk 4.0.181	May 4, 2008	Minor Update	Bug fixes,new features
LBE Desktop Helpdesk 4.0.0.180	Dec 20, 2007	Minor Update	Bug fixes,new features
LBE Desktop Helpdesk 4.0.0.177	Sep 27, 2007	Minor Update	Bug fixes,new features
LBE Desktop Helpdesk 4.0.173	May 18, 2007	Minor Update	Bug fixes,new features
LBE Desktop Helpdesk 4.0.171	May 16, 2007	Minor Update	Bug fixes,new features
LBE Desktop Helpdesk 4.0.167	Mar 8, 2007	Minor Update	Bug fixes,new features
LBE Desktop Helpdesk 4.0.166	Feb 22, 2007	Minor Update	Bug fixes,new features
LBE Desktop Helpdesk 4.0.165	Jan 22, 2007	Minor Update	Bug fixes,new features
LBE Desktop Helpdesk 4.0.163	Oct 5, 2006	Minor Update	Bug fixes,new features