Razordesk Enterprise Edition 5U 3.2.00    

Author Blue Tang Web Systems Ltd Licence Commercial Price $49.50 OS Windows2000, WinXP, Windows2003 Date Released July 01, 2008 Downloads 561 Filesize 66.12 MB Language English Install Support Install Only Requirements IIS 5/6, Dot Net Framework 2.0 Keywords razordesk, helpdesk, ticketing system, support, crm, trouble ticket, customer support, technical support Your Rating   - click to rate - you will be first!

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With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations and much more. Razordesk can even produce headed itemized time sheets to accurately bill your customers effort according to their support contract. If you prefer to host the system using your own Windows web server we offer a range of packages, from the Razordesk Personal Edition to the Enterprise Edition Licensing is based on the number of seats or 'concurrent logins'. Simply buy extra licenses as and when you need. Installation takes just minutes, all you need is a Windows IIS web server. Razordesk comes with its own embedded database system. All self-installed packages include free 30 days support to cover installation. Optionally purchase Extended on-line Support and, for larger installations, a fully outsourced Premium Support solution whereby we manage your Razordesk remotely via Terminal Services. The extra support packages offer hot fixes and discounts on new features as and when they come available. Purchase optional extras for your Razordesk. Inbound Email Integration allows your key clients to communicate with the portal via email. The Charting option adds useful informative graphs at key locations; lets you see at an instant how well you are performing. Test drive a Live Demo at demo.razordesk.com Razordesk is so much more than just another helpdesk.

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Razordesk Enterprise Edition 5U - Copyright notice

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Razordesk Enterprise Edition 5U - Latest User Reviews

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Razordesk Enterprise Edition 5U - The Latest Versions History

Version	Date Released	Status	Release Notes
Razordesk Enterprise Edition 5U 3.2.00	Jul 1, 2008	Major Update	Now with built-in database, all you need is a Windows web server.
Razordesk Enterprise Edition 5U 3.1.11-10U	Dec 16, 2007	Minor Update	Improved mullti-lingual support and more flexible inbound email capababilities.
Razordesk Enterprise Edition 5U 3.1.10-10U	Oct 23, 2006	Minor Update	Addition of an alternative user interface suitable for embedding in public website. Better reports and other functional improvements and bug fixes.
Razordesk Enterprise Edition 5U 3.1.10	Oct 23, 2006	Minor Update	Addition of a alterantative user interface suitable for embedding in public wrebsite. Better reports and other functional improvements and bug fixes.
Razordesk Enterprise Edition 5U 3.1.09	Jun 19, 2006	New Release