... for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the ...

Web based Help Desk Software that provides tools for effective tracking and managing client requests and internal incidents. With IBN HelpDesk you can easily organize a powerful and reliable system for tracking both external and internal requests. IBN Help Desk solution is successfully used by our clients as ... 24/7 service as well as support organization and call-center providing. With Instant Business Network you get a ...

Omnistar Help Desk Software is one of many online applications developed ... solid business contact. That's why we designed Omnistar Help Desk Software. We did extensive research into customer relationship management tools, helpdesk support software and other Help Desk Software chat tools, and combined the best of ... we now all know and love as Omnistar Help Desk Software. By effectively developing this comprehensive application, ...

... provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective ... users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface ...

CentreDesk Corporate is a FREEWARE multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use. Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to ...

Jitbit Web Based Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software" or "support software"). Easy to install, accessible ... a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' tickets and saves ...

CentreDesk is a freeware multi-user help desk solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to ...

Whether you are looking for a help desk solution to support your own company users, or ... looking after multiple companies with many sites, NeuQs Help desk will ensure you deliver professional levels or service ... scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service ...

CentreDesk Repair is a FREEWARE multi-user helpdesk repairs solution. One of the four CentreDesk Help Desk group, that are affordable and easy to use Core elements are: Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians Time tracking (calculates holidays and working days) and flagged to ...

... showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to maintain employee department, computer, and phone number information. Support personnel are notified via a pop-up screen anytime a new service request is assigned to them. Email update ...