ftc's safe harbor requirement downloads

Voicent Call Center Manager

9.2.0 download

... per incident! Statistical reporting helps you meet FTC's "Safe Harbor" requirement for collecting and maintaining dropped-call reports, providing protection ...

Call Center Manager

9.0.5 download

... or dropped calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call reports, providing protection ... -This ensures Agent efficiency is maximized while the FTC's strict limitations on dropped and abandoned-Call rates are ...