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Voicent Call Center Manager 9.2.0

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Call Center Manager automatically measures workloads and adjusts outbound calling pace to comply with U.S. Federal Trade Commission's Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Don't risk penalties of up to $16,000 per incident! ...

Author Voicent Communications, Inc.
License Demo
Price $2499.00
Released 2014-02-05
Downloads 243
Filesize 1.77 MB
Requirements
Installation Instal And Uninstall
Keywords manage call center, outbound calling pace, measure workload, call center, workload, calling pace
Users' rating
(14 rating)
Voicent Call Center ManagerOtherWindows XP, Windows Vista, Windows Vista x64, Windows 7, Windows 7 x64
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Voicent Call Center Manager activity - Download Notice

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Voicent Call Center Manager

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... that is inaudible to customers; real-time reporting of activity and availability. Comply with Federal Telemarketing Rules Automatically track and adjust Call Drop threshholds and dialing pace to comply with U.S. ...