ServiceDesk Lite 10.0

ServiceDesk Lite is free ready to use service management software that enables you to manage customer complaint life cycle from complaint initiation, assignment to closure in a very simple way.For service oriented firms it is very essential to timely respond to customer complaints, Usually lot of paperwork needs to be done to manage customer complaints.Service management is made simpler with Service Desk Lite.ServiceDesk Lite is useful for small service firms to systematically manage customer complaints so that it never goes, unattended.The features of ServiceDesk Lite includes Registering Complaint, Assigning, Closure, Reports, Excel Export.You may receive customer complaints from various sources, such as email, telephone, web etc.Tracking these complaints enable, you to resolve issues in time, and quickly respond to customers.In Service Desk Lite you can record essential details related to complaint such as the customer contact, caller details, complaint description.After complaint is received it is assigned to service executive.Assigning complaint to service executives ensures every complaint is attended.It also helps to analyze and promptly allocate complaint to the service personnel.Complaint assignment in ServiceDesk Lite is quiet simple, you get the pending list of complaints that are yet to be assigned.Complaint Closure is last stage in complaint management that enables you to track the status of complaint i.e. solved or pending.Tracking status enables you to identify the complaints that are open or not resolved and take timely actions.It also helps you to determine the service performance.You can track details such as status of complaint, measures/action taken to resolve the issue.The data in ServiceDesk Lite is stored on your local machine, hence it is faster & easier to access.ServiceDesk Lite is absolutely free without any limitations. No registration required. Download, Install & Get started instantly.

Author Spinso
License Freeware
Price FREE
Released 2017-08-22
Downloads 169
Filesize 5.83 MB
Requirements CPU: 2 GHz+, RAM: 512 MB, Disk Space: 100 MB, OS: Windows XP and later, Microsoft Dot Net Framework 2
Installation Install and Uninstall
Keywords free service desk software, free service management software, free help desk software, free service software, free issue tracking software, free service crm
Users' rating
(5 rating)
ServiceDesk LiteHelpdesk & Remote PCWin2000, Windows XP, Windows 7 x32, Windows 7 x64, Windows 8, Windows 10, WinServer, WinOther, Windows 2000, Windows 2003, Windows Server 2012, Windows Tablet PC Edition 2005, Windows Media Center Edition 2005, Windows Vista, Windows Vista x64
ServiceDesk Lite - Download Notice

Using ServiceDesk Lite Free Download crack, warez, password, serial numbers, torrent, keygen, registration codes, key generators is illegal and your business could subject you to lawsuits and leave your operating systems without patches. We do not host any torrent files or links of ServiceDesk Lite on rapidshare.com, depositfiles.com, megaupload.com etc. All ServiceDesk Lite download links are direct ServiceDesk Lite full download from publisher site or their selected mirrors.
Avoid: oem software, old version, warez, serial, torrent, ServiceDesk Lite keygen, crack.
Consider: ServiceDesk Lite full version, full download, premium download, licensed copy.

ServiceDesk Lite - The Latest User Reviews

Most popular Helpdesk & Remote PC downloads

ieSupportManager Helpdesk

2.08 download

Desktop and web based Helpdesk software for internal and external support

KnowledgeBase Deluxe

4.21 download

Knowledge Base management software for Windows.

Internet Organizer Deluxe

4.21 download

Organize urls, emails, passwords, notes, advertising, and all WEB activities.

ReplyButler: Outlook boilerplate texts

6.11 download

Do you often use e-mail? Then you do need ReplyButler!

ManageEngine ServiceDesk Plus

9.3 download

Free help desk software with integrated asset and project mgmt. ITIL r ...

5 award

ManageEngine Desktop Central

9.0 download

Enterprise Desktop & Mobile Device Management,Software installation & Pa

5 award

AbusePipe Abuse Desk Management Software

3.0 download

Abuse Desk Management Software, Abuse Queue Management Software

sitehelpdesk

8.0 download

Suitable for any Internal services, IT service Management or Customer support

MediaHeal for Hard Drives

1.0.0910 download

MediaHeal for Hard Drives retrieves files from corrupted hard disks.

MediaHeal for CD and DVD

1.0.0937 download

MediaHeal for CD and DVD retrieves files from corrupted cd/dvd disks.