call center crm downloads

Eritrium CRM

11.61 download

Eritrium CRM is Small Business multi-Lingual/multi-user Customer Relationship Management System ... Payments ->Problem & Fault Tracking (Trouble Tickets) ->Phone Call Handling (Customer Interaction Records) ->Document Management. ->Mailings ->Others… ...

ServiceDesk Standard Edition

2015.2.0 download

... at your finger tips while attending the service call. Contract Management in ServiceDesk enables you to - Create Contract - Renew contract - Track Contract status i.e. Expired or Active ...

The Ant

2.0 download

... The Ant management software contains the most comprehensive call center management solution up to date. Some of the ... create leads.* Built in Soft-phone - Features Dynamic Caller ID, recordings, one click dial, and more.* Control ...

CRM Dashboard

9.0.5 download

Voicent CRM Dashboard is unified agent desktop software that puts the customer at the center of all interactions - phone, text message, email, ... your organization. Key Features: Fully integrated with Voicent Call Center CRM, agents are able to manage customer ...

Call Center CRM

9.0.5 download

Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email ...

PREDICTIVE AUTODIALER

9.2.0 download

... busy signal and human voice during the phone call. The sample program also functions as answer machine ... MS Silverlight, and to add functionality to your call center, IVR or CRM. The call answering can ...