Call Center CRM 9.0.5
Voicent's Call Center CRM is a powerful software tool for managing customer interactions in call centers or sales organizations. Use it to: Automatically track all customer interactions - Inbound calls and SMS, outbound voice, text messaging or email campaigns--all activities are automatically saved to individual customer record. Automatically save and manage Customer Opt-Out and Contact Preferences - Records customer opt-out selections for your auto dialing or predictive dialing campaigns; auto saves customer choices for preferred level of contact or mode of contact (phone, text, email, etc.) in IVR application when they call in. Automatically display customer information to agents - Fully integrated with agent desktop software, Call Center CRM increases organizational intelligence and efficiency by automatically displaying customer information, such as contact and buying history, when a call is connected to an agent. Intelligently, efficiently recognize callers and serve them accordingly - Automatically direct callers to the appropriate department, agent, Interactive Voice Recognition menu, recorded-message language, custom welcome message or however you'd like to personalize their experience when calling you. Design and manage sales and marketing campaigns - Search customers and automatically create new outbound campaigns based on location, buying preferences, sales activity, purchasing history or other differentiation.
|Author||Voicent Communications, Inc|
|Installation||Install and Uninstall|
|Keywords||call center CRM, call center management, VOIP call center, customer relationship management, customer data management, auto opt-out management, predictive dialer, call center dialers, call center predictive dialer, call center IVR, call center auto d|
Using Call Center CRM Free Download crack, warez, password, serial numbers, torrent, keygen, registration codes,
key generators is illegal and your business could subject you to lawsuits and leave your operating systems without patches.
We do not host any torrent files or links of Call Center CRM on rapidshare.com, depositfiles.com, megaupload.com etc.
All Call Center CRM download links are direct Call Center CRM full download from publisher site or their selected mirrors.
Avoid: oem software, old version, warez, serial, torrent, Call Center CRM keygen, crack.
Consider: Call Center CRM full version, full download, premium download, licensed copy.