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Organize your team conversations in open channels. Make a channel for a project, a topic, a team, or anything—everyone has a transparent view of all that’s going on. For sensitive information, create private channels and invite a few team members. Send messages directly to another person or to a small group of people for more focused conversations. Take a conversation from typing to face-to-face by starting a voice or video call in any Channel or Direct Message. Make one-on-one or group calls right from Slack without needing to open another app or share invite links. Not just your messages, but all your files, images, PDFs, documents, and spreadsheets can be dropped right into Slack and shared with anyone you want. Add comments, star for later reference, and it’s all completely searchable.

If you use any services like Google Drive, Dropbox, or Box, just paste the link and that document is immediately in sync and searchable too. Connect all the tools you use to Slack and avoid all that constant switching between apps. Set up your integration so that you get all your notifications directly within Slack—from support requests, code check-ins, and error logs to sales leads—all of them searchable in one central archive.