TelcoMgr™ is a software application suite for Telecom Auditing, Telecom Expense Management and Help Desk resources for telecommunication professionals. TelcoMgr™ is designed to help you accurately record your business telephone and data services. The program is designed to be used for multiple customers such as a vendor may wish to maintain or for an end-user with multiple locations.
The TelcoMgr™ relational databases are designed to be a central repository for the following information and discrete documents:
* Master Telephone Company (Telco) or Service Carrier account data.
* Detailed line, circuit and/or service data, including summary cost, Data Network Elements and Carrier Network Elements.
* A Customer/Circuit Telco history log for each customer/location that is created and maintain in chronological order.
* Contract Management module provides a comprehensive method of recording Carrier Term Contract information.
* Telco Rate Comparison Table and Worksheet. Plus, a Baseline Expense Template, which may be copied to as many Customer/Location records as needed.
* Telco Glossary of common and uncommon terms.
* Set Automatic Reminder Alarms for adds, moves, changes, contract expiry/renewal dates and Telco Orders.
* A comprehensive equipment or asset management database for standalone equipment or complex systems.
* Lookup table of Universal Service Order Codes (USOC).
* Expense Log by time-line, location and/individual expense items.Track Telco adds, moves and changes from origination to completion with our new Service Ticket or Work Order feature.
* Telco history enhanced with a new document warehousing and indexing feature, which allows the attachment of PDF, image, HTML and Excel files.
* Attach electronic contract copies as PDF, image file, or HTML to the Customer/Location Managed Service Contracts data.
* User Telephone Directories can be easily created, printed and edited.
Key Features and Benefits:
* TelcoMgr is network-compatible and can be licensed for use by multiple users simultaneously.
* Dynamic Weekly and Monthly Planning calendars are linked to Histories requiring follow-up action, Reminders and Managed Service Contracts.
* Many report options are provided, including summary reports of existing Telco information, and detailed reports for new, or planned changes.
* Robust Help Desk search and report features.
* Follow-up checkboxes and dates added to the History Table for easy tracking of activities that require a follow-up.
* Import or Export a file using this IMPEX optional module is ideal for moving individual Company or Location files, along with the associated database tables.
* Selectively copy Circuit and Expense Log tables to Excel.
* Copy Baseline Expense Template to Expense Log with a new date. (Like coping a spread sheet for a new month of expenses.)
* Spell Check any field on any window, simply press the F7 Key.
* In addition to the Standard Single User version, a Professional Edition and Site License are available.
* Runs in Win'95, Win'98, Win2000, Windows XP, Windows 7, Windows 2003 Server, Windows 2003 64 Bit Server, and Vista.
* TelcoMgr is network-compatible and can be used by multiple users simultaneously.
|Author||Access Business Communications, Inc.|
|Installation||Instal And Uninstall|
|Keywords||telephone, network, communication, monitor, management|
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