Shareware, $1500.00
An ITIL guided helpdesk with integrated asset tracking, SupportCalls system is a ... collaborate, analyze and assist in the resolution of helpdesk issues. Monitor mailboxes and public folders and automatically ... emails, phone calls or SMS, it offers your helpdesk to cut the overhead of manual tasks significantly ... be displayed in grids, charts and graphs, enabling helpdesk managers to evaluate the performance of the helpdesk ...
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