Call Center Manager 9.0.5
... and adjust the pace of outbound calls, ensures agent efficiency is maximized while strict FTC limitations on ... highly effective training and supervisory feedback for new agents. Program tracks, collects, and reports call volume, agent, and campaign performance. ...
| Author | Voicent Communications, Inc |
| License | Freeware |
| Price | FREE |
| Released | 2013-10-23 |
| Downloads | 326 |
| Filesize | 0 kB |
| Requirements | Internet connection |
| Installation | Install and Uninstall |
| Keywords | agent management, agent monitor, call center, call center management, call center report, call center software, contact center, telemarketing, predictive dialer, FTC's Safe Harbor requirement |
| Users' rating (20 rating) |
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