versaSRS provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing ...

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage ...

Many organizations today are migrating their customer support mechanism to SharePoint, due to it’s relatively ease of access, collaboration and centralized storage and management features. However, the inbuilt issue tracking list template in SharePoint is only good for basic tracking requirement and lacks the automation and sophistication, to function as an ...

Spinso Organizer 2011 Basic Edition Service CRM is simple ready to use complaint management and ... cap of 10 entries Benefits - Organizer Service CRM is widely accepted solution by Sales and Service Industry - Organizer Service CRM has more than 1500 users across various regions - Organizer Service CRM is a ready to use software,easy to download ...

Many organizations today are migrating their customer support mechanism to SharePoint, due to it’s relatively ease of access, collaboration and centralized storage and management features. However, the inbuilt issue tracking list template in SharePoint is only good for basic tracking requirement and lacks the automation and sophistication, to function as an ...

An automated issue tracking and helpdesk ticketing system in your Outlook Client. Provides you with all the necessary tools to log, analyze and assist in the resolution of helpdesk issues right in your Outlook. Can automatically process incoming support request emails, enforce service level, set due date and send automated notifications, ...

Help desk software solutions from sitehelpdesk.com. Designed for any Customer support services over the web integrated with your web site. Also supports integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent ...

Help desk software solutions from sitehelpdesk.com. Designed for any Internal support services, IT service Management or Customer support over the web. Integrated email monitor for two way email tracking in and out of the help desk. Integrates with leading PC auditing and asset management tools. All products are 100 percent web ...

... data scans Possible to integrate with Helpdesk systems, CRM systems and databases through a configurable comment function Transfer of multi-monitors (up to 4 monitors) ...

An automated issue tracking and helpdesk ticketing system for multiple technicians, Team Helpdesk provides you and your team with all the necessary tools to log, collaborate, analyze and assist in the resolution of helpdesk issues right in your Outlook. More importantly, it can automatically process incoming support request emails, assign relevant ...

... tracking chat conversion in Google Analytics, integrations with CRM software (Salesforce, SugarCRM), ecommerce platforms (Shopify, ZenCart, Magento), CMS platforms (Joomla, Drupal, Wordpress), remote desktop tool (LogMeIn Rescue) and help desk software (Zendesk). For more complex implementations, group and department setup is possible with additional rights management. Shared chat history and ...

... session history Possible to integrate with Helpdesk systems, CRM systems and databases through a configurable comment function Transfer of multi-monitors (up to 4 monitors) Transfer of Vista UAC dialogues Start a session with viewing direction set to “Host sees Guest” Pre-set remote control function to active Disable background picture transfer ...

... enterprise-class technology platform. Out-of-the-box modules Help Desk, ITIL, CRM, Document Management, Workflow and custom Business Process Management. The product is free for 10 users: 5 staff and 5 end-users. To obtain your free license, click Setup/License after installation. If you install on your own server, we recommend 64-bit Windows for ...

... Operation Center) while in Microsoft Outlook (when Microsoft CRM Client For Outlook is installed on your desktop). Mainstream your work. Convert incoming Emails tracked in CRM to Cases. Associate incidents with HW Device. Open ... in Outlook HW Device Entity. Link between Microsoft CRM Services and Microsoft CRM Cases and the faulty ...

... Operation Center) while in Microsoft Outlook (when Microsoft CRM Client For Outlook is installed on your desktop). Mainstream your work. Convert incoming Emails tracked in CRM to Cases. Associate incidents with HW Device. Open ... in Outlook HW Device Entity. Link between Microsoft CRM Services and Microsoft CRM Cases and the faulty ...

Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, ...

With options to suite small, medium and large organisations, Razordesk is the tool you need to manage your company’s IT support requirements. Staff and end users alike will appreciate its intuitive web-based console. Effortlessly track “help requests” and "faults", keep people informed, get notified of changes, generate reports, maintain contractual obligations ...

Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave. ...

Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage ...

A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. This release includes new and improved user interface and Report Builder to supplement ...